Hospice El Paso is the oldest (40 years) and largest non-profit hospice in the community. We were founded by El Pasoans for the sole purpose of providing specialized care, comfort and support to persons with a terminal illness, regardless of their ability to pay.

Our main focus is maximizing the remaining quality of life for the dying, while also providing support for their caregivers and loved ones. Specialized teams provide compassionate comfort and care and are comprised of physicians, registered nurses (RNs), certified nursing assistants, social workers, chaplains; plus administrative counselors and support staff.

The majority of these services are provided at home. Hospice care can also be administered in nursing, foster, and assisted living homes; along with rehabilitation centers and skilled nursing facilities.

The “Center for Compassionate Care” is the city's first stand-alone “hospice in-patient facility.” We provide acute hospice care in a quiet and comfortable setting. In this home-like setting, patients receive 24-hours of specialized skilled care when pain and symptoms cannot be managed in a home environment.

Become a part of our team – we are passion-driven and caring professionals, committed to excellence. We are Hospice of El Paso!

The Hospice Community Liaison is primarily engaged in educating the family about hospice services and ensuring that patients are signed into the Hospice program.

Excellent Benefits Package:

• Competitive Salary
• Medical/Dental/Vision Benefits Available
• Company paid life insurance with additional voluntary life insurance option
• Employer Match 403(b)
• Paid Holidays
• Generous Vacation and Sick Leave

Duties and Responsibilities of an Admissions Counselor:

• Performs patient support services such as introduction of hospice care to the patient/family at his/her residence or any medical facility in El Paso County; obtaining initial paperwork from the patient/family/medical facility; providing explanation of hospice services and consents forms; and assisting the staff at the medical facility(s) to expedite the care.
• Maintains a daily log of contacts, activities and the nature of discussions regarding hospice care.
• Receives and responds to inquiries about referrals to Hospice care.
• Informs families, physicians, social workers, nursing homes, and other pertinent individuals about the appropriate use of Hospice El Paso services.
• Contacts healthcare professionals to share information (educate the staff and patients) about Hospice availability and the benefits of Hospice services.
• Completes pre-admission and admission process. Enters information into appropriate reporting software. Provides a complete report to all disciplines of the receiving team and on-call nurses.
• Assists with arranging for equipment and supplies needed to begin care.
• Ensures that all pre-admissions contacts/communication are accurately recorded daily.
• Assists in facilitating clinical information/updates to private insurances.

Qualifications:

• High school graduate, college desirable.
• Prior experience in customer services, sales or marketing, preferably in a medical environment.
• Excellent interpersonal and communication skills.
• Persistent and goal oriented.
• Personal vehicle available for transportation during work hours.
• Valid driver’s license, insurance as required by the state of Texas.
• Must be able to read, write, and speak English at a level that will permit the employee to accurately understand and communicate information as needed to safely and efficiently perform job duties.
• Bilingual preferred, as many patients are Spanish speaking.

Apply Today!

Please only apply if you meet minimum qualifications.

We are hiring for this position immediately.

Hospice El Paso provides equal employment opportunities (EEO) to all applicants for employment in accordance with applicable federal, state and local laws, M/F/D/V; and is committed to providing a workplace free of any discrimination or harassment.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: On the road

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