Hotel Front Desk Clerk Job at HORSESHOE CASINO LAKE CHARLES
POSITION SUMMARY The position is responsible for checking guests in and out of hotel as needed in an efficient manner with needs of the guests servicing primary consideration. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned. 1. Responsible for registering all guests in and out of the hotel. 2. Ensuring that all proper credit and pertinent information is obtained. 3. Responsible for issuing safety deposit boxes. 4. Prepare daily cash reports, balancing payments and disbursements. 5. Assists reservations by accepting and confirming reservations. 6. Performs tell duties as cashing checks, petty cash, and other cash transactions according to front office procedures. 7. Responsible for operating bank. 8. Assure the safety and security of guest and employees. 9. Responsible for regular and punctual attendance for scheduled shifts. 10. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and assist in ensuring the safety and security of all guests and employees. 11. Knowledge of all special events and promotional activities available to guest. 12. Other duties as assigned.
Job Types: Full-time, Part-time
Pay: $9.06 - $18.09 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Westlake, LA 70669: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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