Housekeeping Coordinator

Full time

Four Seasons Hotel Westlake Village

The Four Seasons Hotel at Westlake Village is looking for a Housekeeping Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do.

Join Our Team

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Housekeeping Coordinator Responsibilities:

The Housekeeping Coordinator responds to a wide variety of administrative requests within the Rooms Division.

Some of the duties of a Rooms Coordinator are:

• Utilize the telephones adhering to Four Seasons Standards.
• The ability to utilize the computer system as it relates to the Rooms Division.
• Report any safety, security or maintenance problems immediately.
• The ability to keep the office neat and orderly at all times. The ability to expedite any guest requests as quickly as possible and notify management if any guest service is hampered.
• Coordinate between Front Office and Housekeeping Teams.
• Assist management in administrative work as directed.
• Type correspondence, reports, etc., which includes composition of letters and memorandums.
• Open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response.
• The ability to handle telephone calls for the executive offices following the standards of Four Seasons Hotels.
• Maintain all Rooms Division office supplies and files.
• Update and maintain the Corporate Policy Manuals and the hotel policy manual as directed.
• Coordinate the flow of applicant interviews for the Rooms Division Managers and and ensure that the process is as smooth and hospitable as possible.
• Assist in the preparation of reports as required by the Rooms Division Manager and Director of Food & Beverage The ability to keep informed as to the daily hotel activities

NON-ESSENTIAL FUNCTIONS :

Assists with responsibilities and duties in the absence or heavy volume in the Housekeeping Department.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence