Housekeeping Manager Job at Holiday Inn Express & Suites Sheldon Iowa
Holiday Inn Express & Suites Sheldon Iowa Sheldon, IA 51201
We are looking to hire a Housekeeping Supervisor for 2-3 shifts per week. Every other weekend is required as well as some holidays. There would be more shifts available if supervisor would like to pick up shifts as housekeeping or laundry. These extra shifts would still be at the same pay rate for Housekeeping Supervisor.
OBJECTIVE OF THE POSITION:
Housekeeping Supervisors maintain and promote excellence in hospitality and customer service at all times; maintaining cleanliness of guest rooms and common areas and assisting guests in a courteous, efficient and friendly manner.
JOB SUMMARY:
Housekeeping Supervisors will provide superior guest satisfaction while attending to guest needs such as answering guest questions and needs. The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day.
ESSENTIAL FUNCTIONS:
- Greet customers as you see them, speak politely, and assist customers.
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public area.
- Inspect guest rooms, public areas, & heart of the house for cleanliness
- Train, motivate, coach, counsel, & discipline staff members
- Maintain a regularly scheduled cleaning program
- Maintain supply and linen inventories
- Update room statuses in the computer
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Maintain a safe facility and use safety first practices to remain accident-free.
- Other duties as assigned by your manager.
EDUCATION AND EXPERIENCE:
- Education: High School Diploma or GED preferred, but not required
- Experience: Customer service and prior housekeeping experience required.
PHYSICAL DEMANDS:
Skills:
- Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic.
Typical Physical Demands:
- Regularly required to talk and hear.
- Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
- Occasional light lifting not over 50lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee will primarily be working within a hotel environment and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level.
The Holiday Inn Express & Suites, Sheldon is an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
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