Kane Hall Barry Neurology (KHB) is a friendly, full-service neurology practice with offices in Bedford and Keller, and offers attractive salary and benefits packages for superior people.

KHB is looking for a motivated, knowledgeable, experienced, multi-task expert, detail-oriented, organized person to process insurance paperwork and schedule patient appointments for IV injections such as Prolia, Ocrevus, and Solumedrol.

JOB DESCRIPTION:

• Verify insurance benefits, obtain authorizations/re-certifications, schedule patients, and track patients’ progress.
• Monitor injection appointments and create tasks accordingly.
• Provide appropriate follow-up communication with patients for adherence to the injection plan.
• Coordinate with the purchasing personnel for timely delivery and supply for injection administration of upcoming appointments.
• Accurately schedule injection appointments under multiple providers ensuring they are scheduled with the appropriate provider at the correct location.
• Educate patients for pre/post-infusion expectations and answer questions regarding patient appointments.
• Request necessary documentation from referring providers, patient, and their insurance.
• Assist with management of medical records, faxing, and scanning documentation related to the infusion procedures.
• Review ordering physician notes and infusion orders to ensure accuracy and consistency.
• Participate in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of processes.
• Maintain a positive attitude and convey enthusiasm.
• Involve in a teamwork approach to responsibilities and activities within the clinic.

REQUIRED SKILLS AND EXPERIENCE:

• Excellent verbal and written communication skills to include superior interpersonal and patient contact skills and excellent telephone manners.
• Minimum of one year of experience with scheduling and insurance billing for medical services with general knowledge of ICD10 and CPT codes.
• General knowledge of office procedures, equipment, and comprehensive computer skills.
• Ability to follow doctors’/ nurses' orders and thorough knowledge of injection therapy practice.
• Work under minimal supervision and have the ability to remain calm and exercise good judgment in stressful situations.
• EMR experience needed. NextGen experience a plus.
• Previous experience as front office staff in physician’s office

EDUCATION, LICENSE, OR CERTIFICATION REQUIREMENTS:

• Bachelor’s Degree or equivalent
• Computer proficiency, including Excel, Word, Publisher, and PowerPoint required

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bedford, TX 76021: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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