• Purpose & Culture: Our team members are passionate about our WHY and empowered to help our members and community achieve their dreams
• Careers & Well-Being: Our team members experience a feeling of belonging and support for their career journeys and well-being (physical, financial, emotional, social, community, career)
• Compensation & Benefits: Pay is awarded fairly, contributions are rewarded, and programs are available to manage health and wealth. A list of some of our benefits can be viewed at the end of this posting.

• Designs and develops end-to-end learning plans, as well as digital learning, virtual instructor-led and/or blended learning programs in alignment with Westerra’s values, process, procedure and regulatory requirements. The end goal is to provide staff with the essential tools for job success.
• Creates learning materials using the most effective delivery modality (e.g. e-Learning, virtual, on-the-job learning, webinar and video) based on the learning need for successful learning application and improved job performance.
• Participates in reviewing current learning offerings. Curates and evolves current paper and instructor-led learning materials to a digital, blended learning approach that follows adult learning principles.

• Deploys content to the Learning Management System using current SCORM standards.
• Participates in organizational change management and communication to ensure training offerings are publicized throughout the organization.

• Designs assessments to support set learning objectives and creates metrics to evaluate effectiveness of learning courses.
• Develops measurement and accountability processes that evaluate job readiness or performance, allowing for continuous improvement.

• Collects learning evaluation data to make any immediate corrective actions to a critical learning program (within 1-3 months of launching a critical learning program).

• Manages project milestones efficiently so that tasks are completed timely, issues are promptly resolved, and team members are clear on project requirements and schedules. Publishes timelines with milestone tasks to ensure planned completion of the project.
• Acts as a subject matter expert for instructional design and collaborates with team members, project owners, and SMEs to write instructional content that is succinct, engaging, and targeted to the appropriate audience.
• Other duties as assigned.

• Minimum 2 years of experience delivering learning in a professional environment using multi-media methods or related experience.
• Minimum 1 year of experience with eLearning content authoring tools (e.g. Articulate Storyline, Camtasia.)
• Above-average proficiency with MS Office Suite of Products (MS Word, Excel, PowerPoint).
• Proficient in managing projects and collaboration tools (e.g. Trello).
• Knowledge and experience applying the ADDIE model or similar model and the four levels of training evaluation (Kirkpatrick model) preferred.
• Knowledge and experience with LMS administration.
• Knowledge of financial operations or experience in a financial institution preferred.

Skills and Abilities:

• Individual contributor with the ability to manage multiple projects at once. Excellent planning and organizing skills.

• Excellent verbal and written communication skills.
• Proficient and effective business writing skills.
• Strong interpersonal skills to build productive relationships with all levels of employees.
• Must display reliability and excel at meeting challenges with resourcefulness and innovative ideas.
• Must be able to work in a collaborative team environment.
• Demonstrates a positive attitude in the face of difficult or challenging situations.
• Ability to try new approaches and collaborate with others to make the change successful.
• Stays up-to-date with evolving e-Learning, social and online technology.
• Detail oriented with strong organizational and time management skills.
• Must maintain high-level of confidentiality.
• Understands the basic business line and operating environment.
• Able to handle problems that are not particularly difficult nor complex.

Hybrid / Work from home and occasionally in an office environment

Works primarily at desk

Some of our benefit offerings...

• Three Health Plans through UHC that offer a variety of coverage Options, at extremely competitive premiums
• Two Dental Plans that Westerra also contributes to – Being with Delta Dental means that any covered dependent under the age of 13 has coverage 100% for practically everything until their 13th birthday!
• We offer HSA and FSA options, and for the HSA, Westerra contributes $600/year for Employee Only and $1200/year for Employee + Dependents
• Westerra pays for Basic Life and AD&D, Short Term Disability and Long Term Disability
• 20 days of Paid Time Off
• 11+ Paid Holidays
• Up to $5250 per year for Educational Reimbursement
• Volunteer Time Off (16 hours per year), and if you use all of your VTO, you are awarded with an additional PTO day each year
• 2 weeks of Paid Parental Leave
• Retirement (401K) – Match up to 4% and eligible for 7% Profit Share as well!
• Awesome Anniversary Program that consists of PLAY(Paid Leave for Anniversary Year)
  • Year 5: 5 days of PLAY
  • Year 10: 10 days of PLAY
  • Year 15: 15 days of PLAY
  • Year 20: 20 days of PLAY
  • Every 5 years thereafter: 20 days of PLAY
  • Each “non-milestone” year: 1 day of PLAY