Insurance Specialist Job at Richardson Search Company
Richardson Search Company Wayne, PA
Are you a customer-focused professional who thrives on delivering exceptional service and building lasting relationships? We are seeking a dedicated and skilled Insurance Specialist to join our team! In this role, you will go above and beyond to ensure that our clients have an extraordinary experience with our agency. Through effective communication and problem-solving skills, you will serve as the first point of contact for service-related inquiries, proactively supporting and leaving a lasting impression on our clients.
Responsibilities:
Manage inbound certificate requests and handle certificates at renewal, demonstrating attention to detail and adherence to client requirements.
Assist the commercial lines team with daily printing, scanning, and faxing tasks, ensuring smooth operations.
Promote electronic funds transfer (EFT) and pay-in-full payment options to clients, facilitating smoother transactions.
Process changes on carrier websites as directed by Account Managers, maintaining accurate and up-to-date policy information.
Follow up with underwriters to obtain renewal and new business quotes, ensuring timely and accurate responses.
Provide support to Account Managers on claims-related tasks, facilitating efficient claims resolution for clients.
Process audits and promptly alert Account Managers/Producers of any significant changes in premiums.
Qualifications:
Bachelor’s Degree preferred, industry experience considered.
Previous experience in a customer service role, preferably in the insurance industry.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Wayne, PA: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- commercial insurance: 1 year (Preferred)
Work Location: In person
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