Hiring Immediately - IT Data Analyst

Transdev Services, Inc. is seeking an IT Data Analyst for its Boston Public Schools transportation contract. The ideal candidate will prepare and orchestrate monthly reporting in order to meet contractual requirements and performance analysis of the school bus operation; coordinate and direct the collection, analysis, management and reporting of data and statistics; and complete analysis of performance data in support of continuous improvement and the generation of required daily, monthly, quarterly, and annual reports.

Come join the largest private-sector operator of public transportation in North America - one that cares about its employees, passengers, and their communities.

• 
  Strict adherence to CDC Guidelines
• PPE Distribution (hand sanitizer, masks, gloves)
• Social distancing enforced
• Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas

• Full time employment with work year-round – not just during the school year!
• Medical, Dental and Vision!
• Short term/long term disability and life insurance!
• Holiday pay!
• Paid time off!
• 401(K) with a Company match!
• Employee assistance program!
• Ability to advance your career!

• Works with Transdev Operations' management staff to develop methods and procedures for monitoring, extracting and analyzing data from a variety of software and technology systems in order to measure Transdev’s performance.
• Imports data from heterogeneous sources like Excel, CSV files and flat files into SQL Server destination.
• Extracts, transfers, and loads source data into respective target tables to build data tables.
• Ensures complete data verification and reconciliation to ensure accuracy.
• Creates daily and weekly user defined operational reports and shares data with Operations managers to help improve overall on-time performance including yard departures, vehicle idling, and route performance.
• Researches data models and suitable data validation methods to organize and improve process systems and operational requirements. Consistently demonstrates situational awareness, an understanding of the technology, and a willingness to constantly adjust to changes in the environment.
• Works with MySQL, Java Script and PHP to design and develop a webpage to track Driver behaviors and behind the wheel trends.
• Develops test models to improve the quality and performance of the scheduled services. Measures software progress by testing new features.
• Documents recurring issues of new software and any potential bugs.
• Provides concise, clear, and accurate verbal and written feedback regarding Driver and vehicle operations.
• Assists the Senior IT Business Analyst with other organizational data analysis, as needed.
• Performs other duties as directed.

• A Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• Graduate degree in one of the above disciplines preferred.

• One (1) year of experience managing databases and conducting data analysis.
• Experience with software configuration management systems.

• Excellent problem solving and analytical skills.
• Knowledge of algorithms, data structures, and performance optimism. Adept in Microsoft Office Suite, especially Excel (pivot tables, data indexation, charting, etc.) and SQL database design.
• Familiarity with website development using JavaScript, HTML or other computer language.
• Excellent multi-tasking, organizational, and time-management skills.
• Effectively plans and organizes their work to achieve desired outcomes. Demonstrates flexibility in applying different approaches to changing work demands.
• Excellent detail to detail.
• Excellent interpersonal, written and verbal communication skills. Ability to express concepts (e.g. business, technical, and other), ideas, insights, opinions, and conclusions, so that others understand or are persuaded to act.
• Ability to create an environment that encourages and values the opinions of others and promotes sharing of information and ideas.
• Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. Conducts in-depth research, asks probing questions, and transcends surface issues.
• Recommends new technologies and services to meet business requirements.
• Willingness to learn and adapt quickly to new and developing technology.
• Shows confidence in own abilities to meet challenges and can maintain performance under stress.
• Seeks improvement through learning, development, and feedback.
• Must be able to work specific shifts, including early mornings, evenings, and/or weekends.
• Must be self-motivated and demonstrate good judgement, in fast-paced, high stress environments.
• Travel requirement outside of immediate area (as a percent): <5%.

• Pass a pre-employment drug test and background check.

• Must be able to work shifts or flexible work schedules as needed
• 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
• Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.