IT Specialist Job at Springfield Urban League
SPRINGFIELD URBAN LEAGUE, INC.
JOB DESCRIPTION
Information Technology Specialist
This job description describes the duties and responsibilities of the Information Technology (IT) Specialist. The purpose of this job is to be responsible for the operation and maintenance of the Springfield Urban League (League) networking and technology program and any related equipment in accordance with the League’s networking requirements and procedures.
Minimum Requirements:
The ideal candidate will be proficient in the general maintenance and use of Computer systems in a local area network environment. This individual should be able to teach basic computer skills classes and also be comfortable with providing one-on-one computer equipment assistance. This person will also be responsible for some administrative tasks such as developing reports of Internet usage, etc. Above average communication (written and oral) skills is required. Experience required in the following areas: email, Internet, Website development and maintenance, word processing, databases, software installation, computer hardware components and system security.
Duties and Responsibilities:
- Responsible for the day-to-day maintenance and timetabling of activities of the Technology program.
- To assist in the development of curriculum and the instruction of related classes
- To assist, where appropriate, the activities of the technical staff in the maintenance of equipment and the preparation of equipment for academic/teaching purposes
- To report regularly on the technology program services
- To provide onsite assistance to staff in selection of technology resources and solutions
- To coordinate special projects as assigned
- To communicate with technology vendors
- To assist in management, maintenance and development of the League’s Information Network
- To assist in maintenance of workstation connectivity, maintenance of user lists, email addresses
- To ensure compliance with site licenses and software agreements
- To assist in development of short- and long-term plans for network upgrades
- To provide guidance and resources to individual staff users and lab visitors
- To assist with enabling email, Internet and any other access that is needed.
- Stay abreast of current knowledge and changes in trends of computer equipment.
- Perform other duties as required or assigned which are reasonable and within the scope of duties defined above.
The Springfield Urban League, Inc. is an Equal Opportunity Employer.
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