Reports to: Operations Manager

Status: Regular, 40 hours per week

Hiring Range: $19.00-23.00
Location: Main Office

Closing Date: Open until filled

We are looking for a IT Specialist who can manage systems, coordinate and resolves problems on network applications, client/server, databases and standalone PC. Performs systems administration related duties with a primary focus on enterprise IT/IS infrastructure (storage, email, virtualization, databases) and other core layer technologies.

RESPONSIBILITIES: Specific responsibilities of the IT Specialist include, but are not limited to:

· Act as help desk support providing technical assistance and support related to computer systems, hardware, and software.

· Answer queries and address system and user issues in a timely and professional manner.

· Work with the IT team and interact with system and computer users across the company.

· Train users on basic system and computer functions.

· Understand and proactively maintaining daily system performance, troubleshooting any issues that arises

· Upgrade, update and provide scheduled maintenance on hardware and software’s VOT personal is currently using.

· Act as the first point of contact when a user is facing hardware, software, or system issues.

· Monitor and respond quickly to incoming requests relate to IT issues.

· Maintain computer systems and act as support if any system goes down.

· Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).

· Maintain user PCs, including upgrades and configuration as needed.

· Assist with onboarding of new users.

· Keep inventory of all equipment, software, and license users.

· Install, configure, and upgrade PC software.

· And other duties assigned

General Skills Desired

· General awareness of computer systems, PC repair, and network management

· Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.

· Ability to deploy, configure, and support operating systems on desktop and mobile

· Understanding and appreciation for information security within systems and user devices.

· Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.

POSITION REQUIREMENTS:

· Bachelors in information systems, and or 3-5 years of relevant system administration work experience.

· Must be able to work in a fast-paced and ambiguous environment; handle multiple tasks with the ability to reprioritize and shift priorities quickly.

· Ability to work flexible schedule, including evenings and weekends as required.

· Computer proficiency and knowledge of basic office equipment

· Excellent in English oral and written communication skills.

· Excellent organizational and time management skills.

· Department of Early Learning portable background check. Must pass portable background check requirements.

More about Voices of Tomorrow’s (“VOT”).

VOT’s mission is to preserve immigrant & refugee children’s identity through culturally responsive child-focused programs. Our agency works closely with community partners to eliminate racial inequities in the Early Learning System which deeply affect Immigrant and Refugee children’s growth, development, and academic performances. Early childhood is the most critical phase of human development. The focus of VOT is to create early learning programs that preserves the child’s culture and language, while advancing African indigenous parenting practices and community-driven narratives. Substantial research shows that early adversity, including loss of a language, is associated with diminished health across the life course and across generations.

Our work is guided by the following foundational principles:

RACIAL EQUITY. Community representation is paramount in all of Voices of Tomorrow’s programs, policies, and activities. Program components are grounded in community needs and programs are designed with the input of the communities we serve.

CULTURAL RESPONSIVENESS. We strive to create opportunities to preserve culture through the celebration of diversity. We welcome all who apply their resources, cultural knowledge, and experience to address solutions for removing barriers facing our community.

HEALTH AND SAFETY. Embedded in our work is an understanding that good prenatal and early childhood mental health is foundational to reducing long term stressors and negative impacts into adulthood.

STRENGTHS-BASED. Our programs are designed to empower families and communities to use the existing knowledge of their families and communities enabling resiliency in a manner in which they can share their knowledge through the education of core life skills.

CHILD FOCUS. We encourage parents and caregivers to foster positive relationships with children and caregivers, as strong family bonds give children their best start in early childhood development

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.