IT Support Desk Operator Job at McNaughton-McKay Electric Company
Caniff Electric Supply, a wholly owned subsidiary of McNaughton-McKay Electric Company, is a full-line wholesale electrical distributor specialized to serve the commercial and industrial electrical industry. Caniff has multiple locations that serve Southeast Michigan.
McNaughton-McKay Electric Co.
Job Description
Title: IT Support Desk Operator
Department: Information Technology
General Summary:
Performs as front-line support for all system administration of users, Local Area Network, Local servers, workstations, hardware, data administration and the Business System. This includes responding to all help desk inquiries and conducting employee-training programs.
Key Responsibilities:
1.Provides helpdesk services to the user community for MIS, the Business System and Data Administration needs.
2.Provides support for all desktop hardware/software, network connectivity, and server hardware/software issues within the Michigan region.
3.Maintains inventory and documentation of all MIS supported hardware/software.
4.Maintains backup systems on selective servers.
5.Provides support to other MIS personnel throughout the company.
6.Provides training to employees on new Business Systems.
7.Acts as the company Liaison between MIS, Business System and Data Integration and Development groups and the McNaughton-McKay user field.
8.Follows all safety policies and procedures and completes the provided training.
Knowledge/Skills/Abilities:
1.High school diploma required with college courses completed; currently pursuing a degree in business or a computer related program; additional experience will be considered in lieu of education.
2.Ability to organize, prioritize and complete tasks at own initiative with minimal supervision.
3.Basic understanding of personal computers, operating systems, and networking technology.
4.Up to 2 years’ experience in the distribution industry or in a help desk/training environment.
5.Working knowledge of business system operations. Experience with the Sx.e System, or similar distribution business systems, is preferred.
6.Excellent verbal/written communication skills.
Reporting Relationships:
Reports To: Manager, MIS
Direct Reports: None
Working Conditions: Normal office environment. Overtime may be required, and travel to support other branches may also be required.
EEO/AA/M/F/Vet/Disability Employer
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.
We appreciate your interest in Caniff Electric Supply, a wholly owned subsidiary of McNaughton-McKay Electric Company. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
McNaughton-McKay Electric Co.
Job Description
Title: IT Support Desk Operator
Department: Information Technology
General Summary:
Performs as front-line support for all system administration of users, Local Area Network, Local servers, workstations, hardware, data administration and the Business System. This includes responding to all help desk inquiries and conducting employee-training programs.
Key Responsibilities:
1.Provides helpdesk services to the user community for MIS, the Business System and Data Administration needs.
2.Provides support for all desktop hardware/software, network connectivity, and server hardware/software issues within the Michigan region.
3.Maintains inventory and documentation of all MIS supported hardware/software.
4.Maintains backup systems on selective servers.
5.Provides support to other MIS personnel throughout the company.
6.Provides training to employees on new Business Systems.
7.Acts as the company Liaison between MIS, Business System and Data Integration and Development groups and the McNaughton-McKay user field.
8.Follows all safety policies and procedures and completes the provided training.
Knowledge/Skills/Abilities:
1.High school diploma required with college courses completed; currently pursuing a degree in business or a computer related program; additional experience will be considered in lieu of education.
2.Ability to organize, prioritize and complete tasks at own initiative with minimal supervision.
3.Basic understanding of personal computers, operating systems, and networking technology.
4.Up to 2 years’ experience in the distribution industry or in a help desk/training environment.
5.Working knowledge of business system operations. Experience with the Sx.e System, or similar distribution business systems, is preferred.
6.Excellent verbal/written communication skills.
Reporting Relationships:
Reports To: Manager, MIS
Direct Reports: None
Working Conditions: Normal office environment. Overtime may be required, and travel to support other branches may also be required.
EEO/AA/M/F/Vet/Disability Employer
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.
We appreciate your interest in Caniff Electric Supply, a wholly owned subsidiary of McNaughton-McKay Electric Company. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.