IT Support Specialist Job at Stream IT
IT Support Specialist
We are seeking an IT Technical Support Specialist for one of our clients in the Richmond area. This is an on-site role.
General Responsibilities include, but are not limited to:
- Develop and help maintain the firm’s intranet webpage and custom web applications utilizing HTML, PHP and other programming languages
- Develop and use SQL queries for detailed reporting and knowledge transfer (ex. Elite/3E, viDesktop, iManage, etc.)
- Utilize knowledge of common business programs such as Windows 10, MS Office Suite, browsers, as well as Apple and Android devices.
- Recognize patterns in reported incidents, diagnose underlying root causes and devise timely and effective workarounds as necessary
- Participate in the planning, implementation and testing phases of application and database installations and upgrades
- Develop and manage working relationships with Vendors and act as primary liaison between them and the team
- Support applications and users during off hours when required
Job Requirements:
- Bachelor’s Degree in computer science, information systems or other related field preferred
- Extensive knowledge of Microsoft Sharepoint and Office 365
- Extensive development knowledge of modern HTML and PHP required
- Familiarity with development of modern CSS, JavaScript, jQuery, Bootstrap, MySQL, SQL and other relevant web design programming languages preferred
- Experience with Microsoft operating systems and Microsoft Office product suite
- Experience with VMware, Azure AD and Citrix preferred
- Strong background with server and client technologies
- Ability to demonstrate familiarity with SAN and computer networks. Knowledge of 1st level hardware experience is required
Job Type: Full-time
Salary: Up to $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Richmond, VA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 4 years (Preferred)
- Technical support: 5 years (Preferred)
- Windows: 5 years (Preferred)
- VMWare: 3 years (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: One location
Speak with the employer
+91 6393078972
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