About us

Unlock your full potential and feel rejuvenated with the power of IV hydration infusion at Vitality Pharmacy & Drip Spa. Our state-of-the-art services restore your body's natural balance of essential vitamins and nutrients, leaving you feeling refreshed and revitalized. Experience the difference with our personalized approach to wellness and take the first step towards optimal health and vitality today! In addition to our IV hydration infusion services, Vitality Pharmacy & Drip Spa also features a full service pharmacy, offering access to both human and veterinary prescriptions. Our experienced and knowledgeable staff are dedicated to providing you with the best possible care and will work with you to find the right medications to meet your individual needs. Trust us to be your one-stop-shop for all your health and wellness needs.

We are seeking a highly experienced and friendly individual for our receptionist position. We are looking for someone who is optimistic,energetic, and has great customer service skills. This position will be responsible for assisting with the front office day-to-day operations. The ideal candidate will have experience with front desk operations in a previous IV drip spa or a healthcare clinic.

Receptionist responsibilities:

• Manage the flow of guests, phone calls, and emails.
• Answer or forward calls to appropriate party.
• Greet guests as they enter the office.
• Schedule, confirm, and reschedule appointments, if needed.
• Encourage drip spa patients to book follow-up appointments.
• Greet visitors by name when they enter the office.
• Relay messages from host to visitor.
• Check-in and check-out patients, collect payment at time of service, and frequently informing patients of any current specials to new and existing patients to maximize our sales.
• Answer phone calls in a timely, amicable, and professional manner, and provide comprehensive knowledge of all IV drips offered at our facility.
• Provide excellent patient experience, focus on high patient satisfaction and quality care, through maintaining in depth knowledge of our companys services.
• Provide patients accurate information and address any concerns or complaints appropriately.
• Maintain an upscale ambiance of facility by ensuring all areas are clean and appropriately stocked at all times.
• Demonstrate a high level of professionalism at all times while interacting with patients, patient's families, visitors, and staff.
• Maintain a friendly and positive attitude, well-groomed appearance, and uniformed attire at all times.
• Practice patient confidentiality in accordance with HIPAA guidelines and follow all company protocols, procedures and policies at all times.
• Other duties, will be as assigned or requested.

Hours: Monday - Saturday 10 am - 6 pm

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Katy, TX 77493: Reliably commute or planning to relocate before starting work (Required)

Experience:

• as a front desk receptionist (Required)

Work Location: One location

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