Maintenance Supervisor Job at Resia
Overview:
The Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Supervises: Under direction of the Property Manager, supervises on-site maintenance staff, which may include Grounds-keeper(s), and Maintenance Technician(s). Responsibilities:
lV. Knowledge and Skills
JOB
TITLE: Maintenance Supervisor FLSA Non-Exempt
Primary Function
The Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Supervises: Under direction of the Property Manager, supervises on-site maintenance staff, which may include Grounds-keeper(s), and Maintenance Technician(s).
- Typical Duties and Responsibilities
Under direction of the Property Manager, supervises and schedules maintenance activities for apartment community and maintenance staff.- Work with the office team and Property Manager (i.e., walking apartments, move-in/move-out reports, etc.). Determine weekly apartment make-ready and Service Request schedules. Report apartments that are ready to show to the Property Manager.
- Complete weekly/daily maintenance employee schedules and assignments in tandem with Property Manager.
- Communicate assignments and major tasks to employees. Make sure they have all the instructions necessary to complete assignment properly.
- Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed.
- Provide input to Property Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
- Assist Property Manager in recruiting and interviewing potential staff members.
- Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.
- Use Service Request and schedules to establish priorities. Determine with Property Manager, requests or emergencies that should be top priority. Assign Service Requests equally to Service Technician(s). Monitor the completion of Service Requests in order to limit callbacks.
- Repair/replace appliances.
- Repair/replace plumbing systems.
- Repair/replace air conditioning/heating/electrical systems.
- Repair/replace any apartment material/maintenance requests within scope of management responsibility.
- Monitor the number of times a specific repair must be repeated. Determine course of action.
- Coordinate, schedule and prepare vacant apartments for move-in.
- Walk all vacancies to determine make-ready needs. Coordinate effort with Property Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Property Manager before taking action.
- Ensure all repairs/replacements necessary for apartment to be occupied are completed.
- Ensure all trash from apartments are cleaned out before, during and after make-ready activity.
- Identify and correct hazardous community conditions.
- Tour property daily to look for needed maintenance and liability hazards and report to Property Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
- Periodically complete written property safety audits.
- Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
- Ordering supplies and managing maintenance budget.
- Working with Property Manager and using input from maintenance staff, determine supplies and equipment. Must get approval from Property Manager prior to placing orders for major expenditures and unbudgeted items.
- Provide input to Property Manager in determining needs for next fiscal year budget.
- Attendance is an essential job function.
- May be requested to assist in other areas of community including office support, etc. depending on needs.
- Assist with hazardous weather problems, fires, floods, freezes, etc.
- Responsible for overall organization and cleanliness of work areas and maintenance shops.
Ill. Qualifications and Experience
High School Diploma or equivalent required; some college or trade school preferred.- Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred.
- Position requires a minimum of 3 years general maintenance experience and at least 1-year multi-family, industrial or institutional Service Request experience. Must be able to perform all facets of apartment make-ready.
- Previous supervisory experience is required. Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
- Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment), climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion).
- Must have normal range of hearing, vision, color discrimination and depth perception for proper operation and repair of machines, wiring, and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.).
lV. Knowledge and Skills
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc.- Must be able to apply common sense understanding to carry out instructions and plans. On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
- Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees. Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers.
- must have excellent interpersonal skills.
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Must be able to travel to other worksites when needed.
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