ABOUT US

Sofusa, a Sorrento Therapeutics Inc. company, is a clinical stage and commercial biopharmaceutical company focused on delivering innovative and clinically meaningful therapies to address unmet medical needs. Our vision is to leverage our proprietary G-MAB™ library in conjunction with proprietary targeted delivery modalities to generate the next generation of therapeutics for treating cancer, autoimmune, inflammatory, viral and neurodegenerative diseases. These modalities include proprietary chimeric antigen receptor T-cell therapy (CAR-T), dimeric antigen receptor T-cell therapy (DAR-T™), antibody drug conjugates (ADCs), oncolytic virus (Seprehvec™), lymphatic drug targeting (SOFUSA®), as well as bispecific antibody approaches. We are additionally developing pain management solutions, including our clinical candidates resiniferatoxin (RTX) and SEMDEXA™. In response to the global SARS-CoV-2 (“COVID-19”) pandemic, we are also developing and conducting clinical studies for potential coronavirus antiviral therapies and vaccines, including Abivertinib, COVI-MSC™, COVI-AMG™, COVIDROPS™, and COVI SHIELD™, and diagnostic test solutions, such as COVISTIX™ and COVITRACK™.

We attract smart people who play well with others. We're small enough for your ideas to make a big impact, and large enough to offer you opportunities to grow professionally at any stage of your career.

If you’re a quick learner, enjoy working in the biotech industry, and share our mission of providing ground-breaking impact to medicine, each other, and our patients, Sorrento Therapeutics is the place for you!

Sorrento Therapeutics, Inc. is a federal government contractor and, in compliance with its obligations under current federal regulations and guidance from the Safer Federal Workforce Task Force, Sorrento requires all employees, including newly hired employees, to present proof of vaccination against COVID-19, unless the employee is legally entitled to an accommodation. For further information, please refer to the Safer Federal Workforce Task Force’s 2021 Guidance for Federal Contractors and Subcontractors (Updated November 10, 2021), available at: https://www.saferfederalworkforce.gov/contractors/.

WHAT WE ARE LOOKING FOR:

Sofusa, a Sorrento Therapeutics Inc. company, is seeking a Manager of Customer Accounts to join our team. This position is responsible for developing and managing small territory regional accounts focused initially on Molecular Diagnostics, then expanding to include Bio-Analytical Laboratory Services and business to business diagnostics.

Specifically, this includes:

• Participating and being accountable for the successful development and execution of an accounts plan aligned with annual operating plan.
• Demonstrating skills and excellence in all phases of account development and management.
• Use of Laboratory Information Management System.
• Developing, implementing, and maintaining a Customer Relationship Management system.
• Working with principal, provide strategic plans for new account models such as direct to consumer, business to business and at-home testing.

WHAT YOU’LL DO:

• • Directly participate in identifying and generating new account opportunities, including direct to providers, clinics, hospitals, business institutions, government, direct to consumer, business to business as well as Reference Lab and Client Bill Agreements.
  • Develop and execute formal account strategy and lead generation tools.
  • Establish an accounts dashboard, data analytics and key metrics for forecasting and reporting accounts.
  • Make calls and provide presentations to prospective and existing customers and clients.
  • Establish practice profiles for providers, negotiate and establish contracts for bioanalytical laboratory services or Business-to-Business diagnostics.
  • Manage accounts providing customer and client delight while servicing accounts ensuring proper.
  • Provide professional presentations of business accounts, relevant data, and appropriate analytics.
  • Work across regions sharing best practices with other account managers and directors
  
  

  OTHER DUTIES AND RESPONSIBILITIES:
  
  The successful candidate will seek, accept, and complete work with the utmost professionalism delivering exceptional results on time and budget and within quality, safety and legal guidelines.

  • Understands and agrees to abide by all Company policies and procedures, including but not limited to healthcare compliance laws and regulations, participates in compliance training and stays abreast of appropriate healthcare laws and regulations. Identifies and immediately reports any potential risk of noncompliance, identifying areas of opportunity for improvement.
  • Generates accounts while also contributing to broader accounts team.
  • Works effectively with external customers, internal and external partners, and stakeholders to develop and demonstrate trust and build an unimpeachable reputation.
  • Ensures timely and accurate reporting to the Executive Director of all account activities and required reports, data analytics and other standard accounts documents, utilizing the LIMS and other sources of information.
• Other duties as assigned.

EDUCATION & ESSENTIAL KNOWLEDGE:

• • At least 5 years’ experience as a medical account specialist with a proven track record targeting and managing Clinical Laboratory Improvements Amendments (CLIA) Lab, direct to consumer, business to business
  • Knowledge of Clinical Laboratory Improvements Amendments (CLIA) lab landscape (companies, offerings, points of differentiation)
  • Business and territory management experience (Targeting, messaging, programs, compliance)
  • Knowledge of point of care and at-home diagnostics services a plus
  • Strong business acumen and skills in communication and collaboration with business leaders (from customers to C-Suite)

  PROTECTED HEALTH INFORMATION STATEMENT:
  This position requires direct and unlimited access to Protected Health Information (PHI). The employee accesses only that PHI required to perform his/her essential job functions. The information accessed may directly relate to patients’ entire medical history and may include sensitive information such as a patient’s mental health status. The PHI is accessed to continue patient treatment, payment, and/or healthcare operations only. PHI is accessed through the computer applications, verbal reports from healthcare providers and interaction with various physician offices. The employee is responsible for protecting the confidentiality of Protected Health Information of each individual by accessing only the sensitive information that is required to perform his/her essential job functions and complying with all Company policies and procedures for data security. By accessing PHI only from employees who have a legitimate business reason only, employees are complying with HIPAA requirements.

  EXPOSURE DETERMINATION:
  Risk for Bloodborne Pathogen Exposure: According to this position description there may be some potential for exposure to Bloodborne Pathogens.

YOUR REWARD:

• Support scientists who are on the leading edge of immunotherapies for the treatment of cancer.
• Earn a competitive salary that allows you to focus your attention on your passion.
• A comprehensive benefits package including: medical, dental, vision, life and disability insurance, matching 401k, company paid holidays, and Flexible PTO, plus equity-based compensation.

If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!

Principals only. Recruiters, please do not contact this job poster.

Sorrento Therapeutics, Inc. is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)