Marketing Agency: Account Executive (on Client Service Team) Job at Marriner Marketing Communications, Inc
Summary
A Marriner Marketing Account Executive is a highly motivated, energetic individual who serves as an important connection between the client and the agency while exhibiting core values of curiosity, warmth and perseverance. They contribute to the agency purpose of helping people make decisions that are in accordance with their values by assisting in the day-to-day management of the client’s marketing activity.
This role is a full-time, currently hybrid position with HQ based in Columbia, MD.
Responsibilities of a Marriner AE include:
Client Relationships
- Build and nurture positive client relationships
- Actively participate in client meetings, leading calls on projects you are responsible for
- Ensure meeting notes and action items are produced and published in a timely manner
- Gather, consolidate, and communicate feedback from the client on campaign work to build satisfaction, recognition of agency value and secure client trust
Strategy
- Perform secondary research and summarize key findings
- Analyze primary research and summarize key findings
- Conduct regular industry research and monitor industry news, publishing key insights to account and strategy teams
- Maintain competitive reviews for clients, updating on an annual basis
Creative Support
- Brief creative teams on projects in a simple and concise manner, ensuring that they are fully aware of the client’s requirements
- Pull together and organize all supporting assets and information for efficient project execution
- Compassionately and strategically critique creative work and provide evidence-based opinions
- Ensure that the creative output matches the project brief and passes Marriner’s QA standards
Account Execution
- Demonstrate organizational and time management skills to effectively manage work requirements
- Ensure senior account team members are aware of all critical client deadlines to enable them to support you in prioritizing work
- Work with project management to brief appropriate cross-functional team members on assigned projects
- Manage and update client status sheets and Workamajig tasks on a daily basis
- Review project schedules from project management identifying and resolving any discrepancies, monitor progress of projects and ensure deliverables are released in a timely manner
- Take client feedback throughout every project’s lifespan and act as an intermediary between client and agency
- Ensure that both internal and external stakeholders involved in projects are informed of all developments, including time, budget, delivery issues and legal matters, at every stage of the project
- Understand and follow agency processes to maximize project profitability
- Understand campaign performance results and support in implementation of optimizations
- Understand impact of estimates against total client budget and agency revenue
Cross-Functional Relationships
- Foster good relationships with all internal departments and cross-functional teams
- Encourage teamwork and practice empathetic communication
- Refer to senior team members for advice and support
Required Knowledge/Skills/Experience:
- Bachelor’s degree is required
- Minimum 2 years of professional experience
- Agency experience or a client service facing role is preferred
- Food, beverage or hospitality industry experience is preferred
- Basic understanding of both traditional and digital marketing channels and tactics
- Embody a competitive spirit for both Marriner, our clients, and doing innovative work
- Enthusiast of people and building relationships
- Take great pride in your work by being committed to delivering on all activities with excellence
- May require overnight travel up to 5-10%
Employee Description:
At Marriner Marketing Communications, we believe listening is the most important thing an Agency can do. But we’re not those “smile and nod” listeners who are really just waiting to respond. We believe in engaged listening that lets us hear, empathize and act with understanding. To us, the most meaningful voices will always be our customers’ targets. And that’s why we are proudly committed to championing those essential voices. Granted, you can’t just be curious. To work here, you need to have a generosity of spirit, too. If this sounds like you, and you enjoy the perks of working in an Agency culture, we encourage you to apply.
Company Description:
As a branding and activation Agency that champions the voice of the target, Marriner Marketing develops Clarity-driven communications programs to address a wide variety of business opportunities. Marriner has been a leader in providing performance-driven integrated solutions for the food, beverage and hospitality industries for 30+ years. Clients include such notable brands as Butterball, Campbell’s, Maryland Office of Tourism, Nestlé Professional and Perdue Farms. For more information, visit marriner.com.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
We have a set of COVID workplace guidelines in place that all employees are successfully following.
Ability to commute/relocate:
- Columbia, MD 21046: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- professional marketing or agency: 2 years (Required)
Work Location: One location
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