Offender Grievance Coordinator - Job at Virginia Augusta Correctional Center
To enhance public safety of the citizens of the Commonwealth of Virginia, the Department of Corrections staff and supervisee by meeting re-entry objectives and by providing effective security, programming, custody and control of adult male supervisee in a maximum security major facility.
Monitors the grievance procedure in its entirety (informal complaints, emergency grievances, and regular grievances) to ensure compliance with DOC policy. Conducts investigations of inmate grievances. Consults with staff and supervisee to resolve problems/issues and to investigate claims. Coordinates access to the Law Library and the Institutional Attorney. Meets with offenders as needed. Prepares responses for correspondence as required by the Operations Manager.
Monitors the grievance procedure in its entirety (informal complaints, emergency grievances, and regular grievances) to ensure compliance with DOC policy. Conducts investigations of inmate grievances. Consults with staff and supervisee to resolve problems/issues and to investigate claims. Coordinates access to the Law Library and the Institutional Attorney. Meets with offenders as needed. Prepares responses for correspondence as required by the Operations Manager.
Minimum Qualifications
High School Diploma or equivalent. Considerable knowledge of VADOC operations, policies and procedures. Some knowledge of federal and state laws governing rights for the incarcerated. Ability to conduct interviews, research and investigations and present findings clearly and accurately; to read and analyze data; and to provide guidance and consultation to supervisees needing assistance. Demonstrated ability to interpret and follow oral and written rules and regulations; to maintain harmonious working and public relations; to learn new practices, procedures, and equipment operations. Demonstrated ability to organize and complete work assignments with minimal guidance from others; to understand and apply operating procedures.
Preferred Qualifications
Prefer graduation from an accredited college/university with a major in Criminal Justice, Social Science or related field or a combination of training and experience related to the position. Prefer experience in a corrections facility providing direct contact with supervisee. Prefer knowledge of Microsoft Outlook, Word, Excel, and Access programs.
Special Requirements
All applicants are subject to a background investigation and those applying to a designated safety sensitive position are subject to a pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.
The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.
Special Instructions to Applicants
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (
RMS
). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted.
The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé.
RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
This is a tobacco free facility. Use of all tobacco products is prohibited on site at all times.
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management ( DHRM ) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), MUST attach these forms when submitting their state application and/or résumé.
The Virginia Department of Corrections is an EEO employer. Reasonable accommodations are available upon request.
AMERICORPS , PEACE CORPS , AND OTHER NATIONAL SERVICE ALUMNI ARE ALL ENCOURAGED TO APPLY .
In support of the Commonwealth’s commitment to inclusion, DOC encourages individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800- 552-5019.
The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé.
RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
This is a tobacco free facility. Use of all tobacco products is prohibited on site at all times.
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management ( DHRM ) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), MUST attach these forms when submitting their state application and/or résumé.
The Virginia Department of Corrections is an EEO employer. Reasonable accommodations are available upon request.
AMERICORPS , PEACE CORPS , AND OTHER NATIONAL SERVICE ALUMNI ARE ALL ENCOURAGED TO APPLY .
In support of the Commonwealth’s commitment to inclusion, DOC encourages individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800- 552-5019.
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