Office Assistant - WIC Breastfeeding Peer Counselor (BFPC) – Health Department

The Job

Carteret County Government’s Health Department is seeking an Office Assistant - WIC Breastfeeding Peer Counselor to join their team. Do you enjoy assisting citizens with their health needs? If you are customer service focused & enjoy serving your community, an Office Assistant position may be the role for you!

The Location

Office location is at the Health Department of Social Services in Morehead City, NC.

The Details

Hiring range $30,382.14 - $33,420.35

Posting expires 1/26/2023

Bi-lingual a plus.

Full-time with benefits including paid medical, dental and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

Apply online at https://carteret-apply.pdsvista.com

The Job Description

General Statement of Duties

Performs intermediate administrative support work providing services to low-income pregnant and postpartum, breastfeeding women, infants, and children.

Distinguishing Features of the Class

An employee in this class performs a variety of administrative support duties relating to client services within the Health Departments WIC program. Work involves completing interviews with clients to obtain information and establish relationships, continuous observation of client’s condition, scheduling appointments, and providing low risk nutrition education. Work includes performing counseling under professional supervision, care of homebound clients, and extending breastfeeding information and support to clients. The employee may perform community outreach or clinic support assignments. Work is performed under the direct supervision of the WIC Director and is evaluated through observation, review of records and reports, the quality and effectiveness of work completed, and public feedback.

Duties and Responsibilities

Essential Duties and Tasks

Additional Job Duties

• Assist in the staffing of Red Cross Shelters.
• Any other duty as necessary, including assisting with any public health emergency including but not limited to natural disasters, man-made disasters, influenza pandemics (e.g. H1N1) or other outbreaks of communicable diseases. disaster surveillance and response, to ensure the efficiency of the Health Department.

Recruitment and Selection Guidelines

Knowledge, Skills, and Abilities

• Considerable knowledge and ability to use correct English grammar, vocabulary and spelling.
• Considerable knowledge of county function to which assigned and related policies, procedures and regulations.
• Considerable knowledge of software applications including Microsoft Office Professional, and other related software.
• Thorough knowledge of office practices and procedures.
• Working knowledge of arithmetic and its uses in general office work.
• Ability to communicate effectively in person and by telephone.
• Ability to gather and provide information and instructions on departmental programs based on inquiries.
• Ability to learn and understand organizational programs.
• Ability to be tactful and courteous.
• Ability to gather and compile materials from a variety of sources.
• Ability to operate various types of office machines efficiently as required by the position such as computer, calculator, copiers and other equipment.
• Ability to use judgment in organizing and establishing priorities assigned.
• Ability to record information, balance figures and compile information based on general instructions.
• Ability to arrange and file records, reports and files into a proper sequence.
• Ability to establish and maintain effective working relationships with supervisor, employees and the public.
• May require ability to plan, organize, monitor, and delegate duties to others.

Physical Requirements

• Work regularly requires the exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force.
• Work frequently requires sitting, speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, pushing or pulling and repetitive motions and regularly requires standing, walking, climbing or balancing, and stooping, kneeling, crouching or crawling.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and detailed and loud talking to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data equipment and observing general surroundings and activities.
• Work requires occasional exposure to blood borne pathogens and may be required to wear specialized personal protective equipment.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).

Desirable Education and Experience

Graduation from high school and less than one year working in an office environment and must have breastfeeding experience; or an equivalent combination of education and experience. Bilingual a plus.

Additional Requirements

• Work requires completion of the North Carolina Breastfeeding Peer Counselor Training Program prior to providing services.
• Work requires availability to work non-traditional hours and days of the week, such as evenings and weekends.
• Work requires a North Carolina driver’s license.