OUR JOURNEY

As the son of a pilot, Chris Leach had aviation in his blood, and in 1990 from the basement of his home in Kingston Upon Thames he looked at the aircraft charter market and saw an opportunity.

Chris believed there was space for another aircraft charter company, but one that focused solely on exceptional service and building long lasting relationships with its customers. He believed that if you went that extra mile for them then they would always come back and with that blueprint he would build a business, thus Air Charter Service (ACS) was born.

After struggling to pay the mortgage whilst managing his fledgling business, Chris offered his spare room to Kingston University to house a student. Little did he know that that student, Justin Bowman, would turn out to be an aviation enthusiast whom, after spending his placement year working with Chris in the basement, would end up the CEO of ACS today.

Soon they outgrew the basement and required more staff, so a small office above a shop in Kingston Upon Thames became the new ACS Headquarters. After three further office moves, and now with over 500 staff worldwide, ACS is a truly global company.

Decades later, with a network of offices spanning North America, South America, Europe, Africa, CIS, Middle East and Asia, ACS is the proud supplier to thousands of clients worldwide, in fact we arrange 23,000 charter flights every year.

Despite this rags to riches story, our commitment to customer service has not faltered and remains the foundation of the business to this day.

The History of Air Charter Service - YouTube

A DAY IN THE LIFE

Office Administrator

• Managing the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Supervising the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of the office.
• Responsible for the facilities day-to-day operations.
• Maintains stock lists and orders office supplies as needed
• Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments.
• Assists in planning and arranging events, including organizing catering.
• Booking travel for internal staff.
• To assist HR with recruitment process and tracking of holiday requests.
• To assist Accounts with expenses, invoices, checks etc.
• Participate as needed in additional special department projects.

Sales Assistant

• Maintain and develop the list of clients held by the Director.
• Maintain airport and airline contact information on the database.
• Liaison between broker, client and airline, keeping the Director informed.
• Develop product knowledge including familiarization with aircraft used, range, capacity, crewing etc.
• Perform database changes to Broker lists as instructed by the Director.
• Collate sales figures and enter the data accurately into spread sheets.
• Administer the flight prepping and flight riding SOP; proactively collect reports from other offices, accurately update the spread sheet, upload to the intranet monthly
• Cover the telephones phones and pick up calls when the office staff are in meetings, or if no-one is available to answer the telephone (e.g. if everyone is already busy on the phone).
• Collect and file flight files.

THE INDIVIDUAL

• 1-2 years of administrative experience
• Previous experience in Accounting
• Ability to prioritize a large number of tasks
• Strong accuracy and detail-oriented
• High sense of urgency whilst retaining the capacity to remain calm under pressure
• Able to communicate effectively with a wide range of clients, suppliers and colleagues
• Friendly and vibrant personality

COMPANY CULTURE

• Dynamic and fast-growing company
• Balance between independent and team-oriented work
• A welcoming, enjoyable, and interactive environment – seasonal events and team night outings

WHAT IS IN IT FOR YOU

• Dynamic and fast-growing company
• Job stability and leadership support of development
• Award-winning professional training and one-on-one mentoring
• Balance between independent and team-oriented work
• Opportunities for international and domestic travel or relocation
• In-office position
• Monday to Friday; 9am to 530pm
• Potential to be Temp to Perm

Check us out on social media! LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member from our recruitment team will be in touch!

Start off your 2023 with an exciting opportunity at Air Charter Service ✈

START DATE: ASAP

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