Job description
$70,000 YEARLY PLUS BONUS with POTENTIAL UP TO $100k+ YEARLY
The Operations Manager is responsible for the safe and efficient completion of all available work for their assigned routes. The Operations Manager will engage in record keeping activities, scheduling, billing, jobsite quality and safety checks, and fleet and equipment maintenance management. This position requires a significant amount of driving from jobsite to jobsite getting in and out of a vehicle. At times, the Operations Manager may be required to engage in or work alongside crew members both for training and for assistance, and therefore must be willing to engage in washing and other manual labor activities. The Operations Manager must possess knowledge in computer use and have the ability to learn Fleetwash operations software. Skills and experience in managing a dynamic work environment with many employees of varied skill levels is a must. The Operations Manager must have the ability to self-manage within the workweek accomplishing many tasks and goals assigned. The Operations Manager must be reachable by phone on at all times if needed.
Key Responsibility Areas (KRA)
- QUALITY CONTROL
- Organizing and leading team members in precise execution of services to achieve high customer satisfaction.
- SAFETY AND ENVIRONMENTAL COMPLIANCE
- Lead team, and personally adhere to, company standards for safety, environmental compliance, asset management, and procedural practices.
- OPERATIONAL EFFECIENCY
- Completing 100% of assigned work in the most efficient manner possible while maintaining customer satisfaction.
- SCHEDULING AND BILLING WORKFLOWS
- Complete and validate schedule by Sunday, prior to the following week’s beginning.
- Each day reconcile all work and routes from the prior day immediately after dispatch.
- Each week must be completely billed and reconciled with all wages accounted for by 9AM Tuesday morning.
Regular Duties
- At the direction of the District/Regional Managers, an Operations Manager will be responsible for hiring, promotion, discipline, and other HR related activities.
- Overseeing all route level employees including onboard training, and day to day route activities.
- Respond to operational problems in the field including breakdowns, injuries or other issues as they arise.
- Ensure preparation of and regular service of all assigned vehicles and equipment.
Regular Duties (Continued)
- Correcting issues or complaints from customers.
- Responding to emergency and special call in work from customers.
- Lead monthly team safety meetings.
- Regular reviews, and counseling of all route employees.
Compensation
- Operations Manager will receive a laptop, cell phone, and a Ramp Visa for work related expenses.
- Operations Manager will participate in company health and vacation plan.
- Operations Manager will be paid a base salary plus commission based operational goals.
Experience is a plus but not required for this position. We will train the right candidate.
Job Type: Full-time
Salary: $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Baton Rouge, LA 70809: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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