Operations Support Partner Job at Imagen Dental Partners
About Us:
We’re building a culture at Imagen where ‘A’ players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results. That’s why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one’s been where we’re going. And that’s just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community — and inspire that community to become a movement.
We are pioneering our own path to become Dentistry’s top player.
Qualifications:
Imagen Dental Partners is a community of the best players in the game. We surround the industry’s top dental experts with deep business expertise, resulting in the highest performing practices in the nation. We are the home for the exceptional, technology driven dentist. We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed. As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment.
We’re building a culture at Imagen where ‘A’ players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results. That’s why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one’s been where we’re going. And that’s just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community — and inspire that community to become a movement.
We are pioneering our own path to become Dentistry’s top player.
We trust amazing people to do amazing things.
Let’s grow together.
Responsibilities:
The Operations Support Partner role is to be an operations subject matter expert (SME) representing operations on various projects across Imagen. This role will collect information and determine the final best practices for field level operations. The Operations Support Partner will also play a key role in determining the communications and training plans for all materials created and/or improved prior to delivery.
Serve as SME and contributor for content development on various topics- Utilize expertise to contribute to Dental Practice Management Services (DPMS) programs including SOP creation and validation, DPMS selection, Data Galaxy validation, and software best practices
- Collaborate with other relevant SMEs for Office Manager development, and other roles in the future
- Apply knowledge and expertise to create in office workflows and best practices
- Deliver internal team training and Office Manager training
- Provide updates on process development and updates across the various support center functions as needed
Qualifications:
- Knowledge of dental operations, specific to process and content development
- DPMS knowledge required (IT knowledge a plus)
- Ability to successfully train others to understand and execute on new materials and concepts
- Ability to train Office Managers on daily job functions
- Bachelor's degree preferred
- Ability to travel up to 50%
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