Order Administrator Job at Gate Gourmet
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit.
Main Duties and Responsibilities:
- Answers all incoming telephone calls and dispatches calls appropriately.
- Generates billing information, produces check sheets and receives flight loads/meal counts.
- Performs other duties as assigned by the Unit Manager.
Qualifications
Education:
- High School Diploma
Work Experience:
- 1 year of general office experience
Technical Skills: (Certification, Licenses and Registration)
- Must be detail oriented and organized
- Must have very good basic math skills
- Some computer knowledge required
- Good work attendance and work performance
Language / Communication Skills:
- Effective oral communication skills
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time / Part-time
Travel %: None
Exemption Classification: Non-Exempt
Internal Relationships: Unit employees
External Relationships:
N/a
Work Environment / Requirements of the Job:
Normal Office Environment
Budget / Revenue Responsibility: (Local Currency)
Organization Structure
Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: N/A
Number of Dotted Line Reports:
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job:
- Thinking – Information Search and analysis & problem resolution skills
- Engaging – Understanding others, Team Leadership and Developing People
- Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
- Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
- We treat each other with respect and we act with integrity
- We communicate and keep each other informed
- We put our heads together to problem solve and deliver excellence as a team
- We have passion for our work and we pay attention to the little details
- We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
- We do what we say we will do, when we say we are going to do it
- We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
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If you want to be part of a team that helps make travel and culinary memories, join us!
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