BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!

As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it’s a big part of what makes Tremco Roofing and WTI so unique.

If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Essential Duties and Responsibilities:

• Writing proposals for customer accounts.
  • Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.)
  • File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity.
  • Understanding different labor rates for each WTI region(s).
  • Understanding different WTI service types and how they are priced.
• Managing multiple leak response programs.
  • Tracking leak calls and WTI service response times.
  • Managing subcontractor invoices and completing paperwork.
  • Working with regional administrators to re-dispatch leak calls, get progress updates, etc.
  • Working with WTI technicians to request NTE increases on individual leak responses if applicable.
  • Tracking and invoicing leak service calls.
  • Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.)
• Tracking inspection programs.
  • Working in internal systems to track roof inspection data.
  • Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion.
  • Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers).
  • Inputting budgets, editing, and categorizing recommendations from WTI field technicians.
  • Submitting reports and files for internal quality control.
  • Editing reports as needed based on feedback from quality control personnel.
  • Delivering reports to Program Manager/customer.
• Customer portals
  • Updating customer work order status with ETA
  • Updating customer invoice system with Invoice
• Special Project Assignments
• Be accountable for managing your day based on tasks set forth by the Program Manager.
  

Competencies:

Technical

• Knowledge of all Services that WTI offers (able to read through a price book and understand the information)

Communication

• Superior written, oral, and digital communication skills.

Computer Literacy

• Outlook Email
• Microsoft Teams
• Microsoft Excel (must have)
• SmartSheet
• SAP

The salary range for applicants in this position generally ranges between $20.00 and $22.00 per hour. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.