Deploy, monitor, and manage general IT infrastructure systems, applications, and services.

• Deploy and manage backup applications and systems using best security practices for data encryption, segmentation, off-line copies, and periodic restore testing.

• Deploy and manage infrastructure monitoring, alerting, and capacity tools such as ManageEngine and SolarWinds to address critical patching.

• Manage endpoint protection platform (SentinelOne or Crowdstrike preferred), ensuring that all network endpoints are protected with a supported agent version, track and remediate all incidents to completion, isolating endpoints as needed.

• Deploy and manage Microsoft System Center Desktop Management platform, including patch management, application packages, and OS image distribution.

• Provide appropriate status, updates, and documentation of open tasks and projects to IT management.

Build and maintain strong relationships with IT colleagues, business leads, and strategic partners.

• Work on multiple concurrent projects/tasks and meets deadlines in a fast-paced environment.

WORKER SKILLS AND QUALIFICATIONS

Worker should be qualified to serve as a "Systems Administrator", Level 2 under the DIR IT Staff Augmentation Contract guidelines.

Minimum Requirements:

Years Skills/Experience

4 Bachelors degree in computer-related field and four years' experience as a systems administrator or eight years' experience as a systems administrator.

4 Supporting patching and configuring Windows and Linux operating systems and third-party applications.

4 Advanced system administration skills in Linux/UNIX Servers.

4 Microsoft Windows server implementation and administration to include Active Directory.

4 Network firewall, wireless network, routing, and switch network design, implementation, and administration.

4 Evaluating and interpreting NESSUS vulnerability reports, building deployment packages using Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft System Center Configuration Manager, and Windows server and workstation administration.

Certification Microsoft Windows Certifications including MCSA Windows Server

Microsoft Windows Exams related to Windows Server, Security, and Networking

Microsoft O365 Tenant level administration and security

Strong written and verbal communication skills to serve as a technical consultant to peers, clearly and accurately document relevant issues, and prepare accurate, concise, reliable reports.

Advanced skill in solving problems; in scheduling, testing, installing, and implementing programs; and in trouble shooting computer software systems.

Ability to handle multiple priorities while meeting strict deadlines.

Ability to work closely with cross-functional teams; establish and maintain cooperative and constructive work relationships.