AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 35 medical offices across New York City and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us.

We’re bringing together an amazing Leadership Team to work with our patients at Clove Road Medical Office in Staten Island. As a member of this team, you would help us in delivering “whole you” care, which recognizes the physical, mental, and lifestyle factors that impact a patient’s health.

We are proud that our workforce is as diverse as the communities we serve, and we are intentional about our inclusive practices for our organization. This commitment drives our unyielding desire to deliver high-quality care and community-focused collaborations. By integrating these behaviors into our day-to-day operations, ACPNY strives to create healthier futures for our patients.

The ideal candidate should have:

• Leadership experience in an ambulatory setting
• Experience working in a unionized environment
• Patient-centered approach toward a positive patient experience
• Interest in Population Health

Responsibilities

The Practice Administrator is accountable for the overall management, supervision and development of their respective physician practice and ambulatory operations, while assuring the efficiency and stability of the clinical operations in all areas, inclusive of quality, access and value. Holds team members accountable to standards of performance to achieve short and long-term objectives to maintain the strategic orientation of the organization. Leads, supervises and coordinates overall operational and administrative functions to ensure maximum efficiency, high quality patient experiences, and compliance with appropriate HR and regulatory policies. Collaborates with clinical leadership and the AVP of regional operations to ensure AdvantageCare Physicians’ (ACP’s) strategic goals are achieved by implementation of strategic initiatives.

Qualifications

• Bachelor’s Degree with 3 years’ supervisory experience in an ambulatory care setting OR High School Diploma/ General Equivalency Diploma (GED) with 10 years’ supervisory experience in an ambulatory care setting
• Experience working in a unionized environment
• Experience with Electronic Health Record (EHR) system
• Excellent verbal and written communication skills
• Strong customer service skills
• Demonstrated abilities in: Inductive Reasoning, Data Analytics, Employee Engagement,
• Conflict Resolution, Marketing Management and Provider Relationships
• Knowledge of computer systems, programs and applications including Microsoft Office, electronic medical records systems, practice managements systems, and clinical and scheduling applications
• Knowledge of clinical office procedures, medical practices and terminology
• Ability to set priorities among multiple competing objectives, tasks and initiatives

Why work at AdvantageCare Physicians?

ACPNY’s vision is to become a home for health that provides personal, effective, and convenient care for the neighborhoods and communities we serve. When our teams of providers, nurses, and specialists work together, we can get patients in sooner, answer their questions in real time, and give them the support they need to achieve their health goals. Everything we do is guided by our values:

Empower — We believe in acting as proactive self-starters and enabling our colleagues to succeed.

Deliver — We believe in achieving our goals and taking accountability for our actions.

Do It Together — We believe in caring for our customers, patients, and one another, while valuing diversity, equity, and inclusion.

Encouraging growth and development is an important part of the employee experience at ACPNY. We empower employees to develop both personally and professionally through a variety of programs, including internal collaborative learning opportunities where team members share stories from their own lives, discuss research, and ultimately learn from each other.

We believe diversity, equity, and inclusion are fundamental to creating a strong workplace and community.

Job Type: Full-time

Pay: $95,000.00 - $130,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Management Experience: 3 years (Required)
• unionized environment management: 1 year (Required)

Work Location: One location

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