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Professional Assistant–Network Services Assistant–Infrastructure Services Job at Suffolk County Community College

Suffolk County Community College Selden, NY 11784

Job Information

  • Date Posted
    2025-09-13
  • Location
    Selden, NY 11784
  • Job Title
    Professional Assistant–Network Services Assistant–Infrastructure Services
  • Gender
    Both
SCCC REFERENCE #:
22-46A

DATE:
December 7, 2022

TITLE:
Professional Assistant–Network Services Assistant–Infrastructure Services

CAMPUS:
Ammerman Campus in Selden

START DATE:
ASAP

TYPE OF APPOINTMENT:
Full Time

RANK:
Faculty

POSITION DESCRIPTION:

Announcement is hereby made for a 12-month, full-time, Professional Assistant–Network Services Assistant position in the Office of Infrastructure Services (Central) located on the Ammerman Campus in Selden. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.


This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the College.


Job Description

The Network Services Assistant (PA) reports to the College’s Administrative Director for Infrastructure Services. The PA performs the day-to-day functions of the College’s wireless network, maintains security scans on the overall network, and assists with the configuration and maintenance of the college’s core network admission control systems. Specific duties and responsibilities include, but are not limited to, the following:

  • Maintain wireless network components to include switches, access points and any support systems for both administrative and educational wireless networks.
  • Troubleshoot wireless connectivity issues from end point through system connectivity.
  • Assist with the installation and operation of equipment supporting the network, including switches, routers, servers, and temporary installations or rerouting to support special programs. Individual must maintain knowledge of all types of networking and should maintain proficiency with college networking products.
  • Assist the College Administrative Director for Infrastructure Services on the configuration and maintenance of college-wide network admission control systems. Maintain and identify devices and users on networks, configure policies for access within systems and identify anomalies with access control.
  • Assist the College Administrative Director for Infrastructure Services by providing reports and log information on the wireless networking systems, logging of network users and correlation of log reports to identify and match incidents to users.
  • Conduct security risk assessments and consult with the supervisor and other departments regarding security on existing and new implementations.
  • Maintain vulnerability scanning systems and report on potential network vulnerabilities that could lead to exploits. Must be able to discern between those of a critical nature and recommend fixes so that other ITS teams have what is needed to correct the issues on their controlled systems.
  • Report on day-to-day operations of the campus subnets including the review of utilization, documentation of network performance, and identification and analysis of traffic problems.
  • Participate in the development, implementation and maintenance of disaster recovery processes and techniques to assure continuity of business and security controls in the event of system unavailability.
  • All other duties assigned by the College Administrative Director for Infrastructure Services that relate to the needs of the department and/or the needs of the college.


MINIMUM QUALIFICATIONS:
  • Associates Degree in Computer Science/Network Administration or related field.


Minimum Qualifications

  • A minimum of three (3) years of experience as a network professional in connectivity services/configuration of network devices and in security-based systems used for scanning and auditing.
  • Knowledge and skills in the use of electronic test equipment, hand tools, network/IP equipment and low voltage power.
  • Knowledge and skills to maintain network equipment along with server operating systems and applications related to security.
  • Ability to lift up to 40 pounds; carry ladders; and to work on high elevations.
  • Ability to pull cables and prepare network drops.
  • Valid driver’s license; may be required to drive to other campuses to service equipment and software.


Preferred Qualifications

  • Experience in a higher education environment
  • ITIL Foundations certification
  • PMP certification
  • Information security certification


HIRING SALARY:

The exact salary will be determined by prior teaching experience and placement on the salary scale negotiated by the Faculty Association of Suffolk County Community College.

Suffolk County Community College offers a comprehensive benefits package that includes medical, dental and vision, vacation days, deferred compensation and a defined benefit plan.


NON-DISCRIMINATION NOTICE:

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:

Civil Rights Compliance Officers
Christina Vargas
Chief Diversity Officer/Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
vargasc@sunysuffolk.edu
(631) 451-4950

or

Dionne Walker-Belgrave
Affirmative Action Officer/Deputy Title IX Coordinator
Ammerman Campus, NFL Bldg., Suite 230
533 College Road, Selden, New York 11784-2899
walkerd@sunysuffolk.edu
(631) 451-4051

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) – Enforcement Office
U.S. Department of Education
32 Old Slip, 26th Floor
New York, NY 10005-2500
Telephone: (646) 428-3800
Fax: (646) 428-3843
TDD: (877) 521-2172
Email: OCR.NewYork@ed.gov
Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights
Long Island (Suffolk)
New York State Office Building
250 Veterans Memorial Highway, Suite 2B-49
Hauppauge, NY 11788
Telephone: (631) 952-6434
TDD: (718) 741-8300
Email: InfoLongIsland@dhr.ny.gov
Also see: https://dhr.ny.gov/how-file-complaint

U.S. Equal Employment Opportunity Commission (EEOC)
New York District Office
33 Whitehall Street, 5th Floor
New York, NY 10004
Telephone: (800) 669-4000
Fax: (212) 336-3790
TTY: (800) 669-6820
ASL Video Phone: (844) 234-5122
Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.




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