Professional Learning Specialist Job at National University
Position Summary
The Professional Learning Specialist is responsible for facilitating professional learning and development, along with additional supports (e.g., coaching and user conferences), for clients and users (K-12 providers such as schools, school districts, and out-of-school time programs) to improve and grow individual and organizational social and emotional learning (SEL) competence to implement Harmony SEL and Inspire with quality. As both the Harmony and Inspire product and SEL content expert, the Professional Learning Specialist will support the regional Ambassador and/or Strategic Account Advisor to ensure implementation success and ongoing commitment across both programs. In partnerships, they are responsible for creating a positive user experience and fostering partnerships and relationship building with clients through receipt of expert professional learning and support. This individual will use approved program training resources to build the capacity of clients through methods such as asynchronous, synchronous, blended, professional learning communities (PLCs), on-site, and national and regional summits while adhering to our content, learning and development process. They will also take a critical role in helping identify and support the development of P-L offerings provided by the Professional Learning team.
Essential Functions
- Complete product certification and onboarding to ensure the correct processes are being followed and correct content delivery is maintained and that they become experts in both the Harmony and Inspire product and SEL content.
- Balance and organize the learning and development of several clients at one time within an assigned geographical region while maintaining professionalism and expertise.
- Identify professional learning, development, and support needs of clients alongside the Ambassador and/or Strategic Account Advisor through surveys, interviews with employees, and/or consultations with leadership teams.
- Work in tandem with the Ambassador and/or Strategic Account Advisor and the clients to establish objectives for the identified training(s).
- Partner with the Ambassador and/or Strategic Account Advisor to provide strategies for successful implementation to medium and large, accounts on strategies to support strong implementation.
- create comprehensive professional learning plans with school/district/site leaders, including determining appropriate audience, content, and modality to meet the established objectives for the identified training(s).
- Deliver training(s) to and support the clients and users in their development of product usage and SEL growth.
- Evaluate training(s) through feedback and/or surveys from clients to determine accomplished objectives then plan for future training if necessary.
- Support the development and execution of various professional learning events, including district, regional, and national events (e.g., train-the-trainer, professional learning communities, extended blended learning opportunities, district series of professional learning).
- Contribute to training strategies and development of tactics and tools.
- Help with conducting needs assessments, formulate training plans, and analyze and identify methodologies to improve existing product and training materials as necessary.
- Assist and support in the development of content for training, coaching and certification programs through, for example, identification of user needs (e.g., identifying content and objectives of professional learning), as well as input, review of professional learning content and materials (e.g., PPT decks, handouts, program materials as needed), and quality assurance of functionality.
- Aid in developing and updating deliverables including admin guides, admin and end user job aids, instructor materials, certifications, etc.
- Engage with SEC staff and clients to build a community of practice in SEL through facilitation, coaching, consultation, and mentoring always with an equity lens.
- Provide mentorship and support to per diems and other teacher leaders.
- Collect and enter data into appropriate databases (e.g., Programs Training Site, Training Request Form) and maintain accurate records of professional learning metrics (e.g., number of trainings facilitated, number of registrants, number of attendees, and survey responses).
- Complete other duties as assigned in support of our users and clients.
- Demonstrate professionalism and qualities consistent with SEL competencies as conveyed by Harmony and Inspire while ensuring an equity lens is applied to everything they do.
Supervisory Responsibilities: N/A
Requirements
Education & Experience:
- Bachelor’s degree in Education or related field required; Master’s degree, preferred, and at least five (5) years of relevant teaching experience preferred
- At least three (3) years of coaching, mentoring, or training experience
- Strong background in the delivery of SEL content
- Experience with adult learning theories and effective instructional and delivery strategies
- Ability to work in a fast-paced, energetic environment
- A strong skill-set in customer service Ability to work within remote employee teams
- Experience creating, analyzing and interpreting surveys/mass feedback (ask?)
- Project Management experience desirable
- Advanced experience with Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook, and enterprise resource planning application software to generate well-formulated business reports.
Competencies / Technical / Functional Skills:
- Ability to understand, diagnose and plan for business issues, processes, structure, outcomes and profitability. Understands the implications of decision and actions, including a deep understanding of overall big picture of the business; capable of taking an idea from concept to reality.
- Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization’s objectives.
- Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
- Ability to sense others’ feelings and how they see things; taking an active interest in the concerns of others, picking up cues to what’s being felt and thought and sense unspoken emotions and responding accordingly.
- Familiarity with Pre-K through Twelfth grade, schools and community-based organizations for profit and non-profit sectors with a strong knowledge of child development.
- Strong interpersonal and presentation skills and the ability to successfully communicate with a wide range of individuals of constituencies in a diverse community making a positive impression in public forums. Ability to communicate competently orally and in writing, including public speaking, desirable.
- Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures and across the organization at all levels, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Travel: Up to 50% travel required.
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit
benefits.nu.edu
. For Part-time benefits, please click
here
.
Compensation Range:
Annual Salary: $56,890.00 - $76,800.00
National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
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