Program Assistant

Job Overview: Judge Baker Children’s Center (JBCC), a Harvard Medical School affiliate, is currently accepting applications for a full-time Program Assistant to provide a wide range of support services to the Senior Clinical Director of Outpatient Clinical Services and Director of Clinical Operations, as well as staff clinicians and internal trainees at CECT, JBCC’s outpatient training clinic. In this role, the Program Assistant will provide direct administrative and operational assistance in support of business operations at CECT. The efforts of the Program Assistant will help support JBCC in providing the highest quality of behavioral health care and other services for the children and families we serve. In addition, the Program Assistant will help support early career mental health professionals and clinical training students, who provide treatment at CECT or who are trained by JBCC faculty. These trainees may include practicum students, pre-doctoral interns, and postdoctoral fellows completing training programs at JBCC as well as community-based providers participating in one of JBCC’s Training Institute initiatives. The training initiatives may include publically or private funded programs focused on training community mental health providers in evidence-based psychotherapy.

We are looking for an individual who is excited about supporting a collaborative, dynamic team of professionals working to improve mental health care for youth and families. Individuals seeking experience in the mental health field prior to applying to graduate school in clinical psychology or another related field are strongly encouraged to apply. Past individuals who have held this role have gone on to successful careers as child and family mental health professionals and have been competitive applicants for doctoral programs in psychology. A minimum two (2) year commitment is required for the position. JBCC also has an active Cultural Humility, Diversity, Equity, and Inclusion Program to promote diversity in service delivery and staff/faculty recruitment and retention. Applicants representing a diversity of individual and cultural backgrounds are strongly encouraged to join our team!

Essential Duties and Responsibilities:

• Coordinate the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists.
• Supervise a team of undergraduate volunteers, including a full-time cooperative education student.
• Administer, score, and interpret standardized assessment questionnaires and support undergraduate volunteers in these efforts.
• Assist in writing portions of diagnostic assessment reports and pediatrician letters.
• Administer behavioral assessments of children’s emotional and social development during initial evaluation.
• Use skills and principles of Parent Child Interaction Therapy (PCIT) to effectively engage in play with young children.
• Participate in weekly supervision, assessment, and evidence-based practice meetings.
• Support clinical staff by managing confidential documents and preparing supplies and equipment for assessments and treatment sessions.
• Assist with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email.
• Support Revenue Cycle Management
• Coordinate with Senior Clinical Director of Outpatient Clinical Services and Director of Clinical Operations to maintain compliance with Department of Public Health standards.
• Manage the application and interview process for incoming externs, interns, postdoctoral fellows, and volunteers.
• Produce and distribute meeting minutes.
• Work collaboratively with JBCC Communications Specialist to keep the department website updated and to develop public relations documents.
• Assist in advertising and marketing efforts, such as creating, updating, and distributing brochures and other marketing materials.
• Support the Senior Clinical Director of Outpatient Clinical Services and Director of Clinical Operations in other administrative and operational support as needed.

Qualifications and Skills:

Candidates must meet all of the following requirements:

• A Bachelor’s degree (or foreign equivalent) in Psychology (or related field) from an accredited academic program.
• Excellent interpersonal, organizational and communication skills allowing for skillful interactions with caregivers, children, JBCC staff, undergraduate volunteers, and professionals from other fields.
• Strong project coordination skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Must be able to demonstrate discretion and independent judgement while collaborating with a team.
• Must be flexible, have strong time management skills, and an ability to handle multiple projects at one time.

Strong applicants will have:

• A career interest in mental health services.
• Knowledge of mental health, education, child welfare, and/or juvenile justice systems.
• Experience with statistical analysis using SPSS for quality improvement or evaluation purposes.
• Experience using online database systems and/or survey tools.

Must be able to move around multi-level building, use copy machine, interactive with clients via in-person, telephonic, email, etc. Repetitive motion: finger, grasp, feel, talk, hear. Position requires exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently, and/or negligible amount of force constantly. Work requires close visual acuity. Position is not substantially exposed to adverse environmental conditions.

• COVID-19 VACCINATION: Proof of COVID vaccination or proof of qualified legal exemption eligibility required.
• Proof of Flu vaccination required.

Salary/Benefits

• $38,000- salaried Full time, position.
• A generous benefits package is provided.

Our Organization

Founded in 1917, Judge Baker Children’s Center is a Harvard Medical School affiliate with proven leadership in children’s behavioral health. Judge Baker’s mission is to promote the best possible mental health of children through the integration of research, intervention, training, and advocacy. For more than 100 years, Judge Baker has been instrumental in creating a continuum of care that supports children's healthy development at the policy, systems, and practice levels. Our research, direct programs and services, training, and advocacy make Judge Baker a preeminent voice and active resource on issues of children's mental health. At Judge Baker, the practices created and tested today will become the best practices of tomorrow. Our programs help children and families chart their own best course for developmental, emotional, and intellectual well-being in community-based settings.

Judge Baker Children’s Center is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or local law. Judge Baker Children’s Center is an Equal Opportunity/Affirmative Action Employer.

The preceding statements shall not be considered a detailed description of all the work requirements of the job. There may be other duties and responsibilities required to achieve the principal functions of the position and to advance the mission of Judge Baker Children’s Center.

Applications

Interested candidates should submit

• a cover letter specifically addressing your experience related to the job responsibilities above
• a curriculum vitae

Applicants should also have two (2) reference letters emailed directly from your writer to cect@jbcc.harvard.edu.

Applications will be reviewed as they are received until the position is filled.

Job Type: Full-time

Pay: $38,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Boston, MA: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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