Project Coordinator Position

We are seeking an individual to fill our Project Coordinator Position with our Gainesville, FL location. The Project Coordinator position will report directly to the Service Center manager. The position is for an office environment position located near Gainesville, FL.

Project Coordinator

• Responsible for managing all stages of projects from staffing new jobs to overseeing projects through final review
• Gather evaluation information from field techs in a timely manner and update project records
• Communicate via phone to end user to confirm address and other information as required
• Communicate via phone to end user to schedule installation of products as required
• Submit site evaluation information to home office via electronic email service. Must be able to clearly and concisely communicate our proposed services and any issues that may require changes or additions/subtractions from the scope of work.
• Maintain and update all communications and documentation to company CRM
• Proactively provide updates via phone and email on any/all project changes, timelines, expectations, unforeseen issues, etc.
• For authorized projects, complete and/or retrieve all relevant documentation (Signoffs, Scope of Work, Landlord Acknowledgements, Contractor Agreements, Permits, Inspections, progress photos, completion photos, etc.)
• Communicate project timelines with customer

Previous Experience

• Three (3) years of experience in a project coordinator / office administrative role
• Excellent communicator with strong phone presence and customer service skillsets
• Ability to identify, discuss and solve problems on the fly
• Reliable, accountable and willingness to be taught
• Teamwork oriented with a focus on customer relationship building
• Proficient with Microsoft suite of products, Adobe and CRM
• Ability to work in fast paced environment.
• Healthcare or insurance background a plus
• Familiarity with HIPAA compliance a plus

Job Type: Full-time

Pay: $17 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute to the work office: near Gainesville, FL.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bartlett, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project management: 1 year (Preferred)

Work Location: In person

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