The Project Manager will provide project management leadership for the successful execution of several software development and implementation projects occurring concurrently. The Project Manager serves as the point of contact with tier 1 customers on custom projects and therefore must have excellent customer relationship skills and a strong customer advocacy focus.

Duties and Responsibilities:

• Participate in resource planning process, coordinate resource requirements, and resolve resource assignments with various group Team Leads in a matrix organization
• Responsible for delivery of projects on time and within budget
• Responsible for projects delivery based on symplr methodology
• Collaborate with internal personnel on resource organization and during other stages of the project
• Understand technical explanations and discussions and summarize them for external customers
• Manage and communicate ongoing changes in tasks, goals, or performance
• Monitor problems, provide solutions, and implement changes as necessary to ensure the project timeline is followed
• Regularly report progress to C Level suite management

Skills Required:

• Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
• Ability to work independently and as part of a team
• Demonstrated customer relationship, communication and teamwork-oriented skills
• Meticulous attention to detail
• Proficient in SDLC methodologies (waterfall and agile)
• Knowledge of project management principals
• Excellent Customer service orientation
• Effective written and verbal communication
• Ability to exercise sound judgment
• Results oriented
• Naturally organized
• Analytical
• Effective escalation and risk communication and management
• Demonstrated customer relationship, communication and teamwork-oriented skills
• Works independently, with minimal supervision
• Creative problem solving
• Project-level budget management
• Project resource relationship/issue management
• Effectively provides strategic escalation management across project portfolios
• Portfolio-level budget management

Qualifications Required:

Every organization has a culture, whether they mean to or not, so why not be intentional about it?

Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.

• 
  BA/BS from 4-year college or university, preferably in Information Technology, Engineering, Management, or similar discipline
• Experience in a fast paced, customer facing role
• Proficient with MS Windows and MS Office tools, with primary emphasis on Excel and Word
• 3 to 5 years of project management experience
• C-Suite project stakeholder/executive relationship management experience
• Experience managing project portfolios
• Healthcare experienced preferred
• API and integrations knowledge and implementation experience preferred
• Willingness to travel (25% or less)
• PMP preferred

Pay: $75,000-$100,000

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Legal authorization to work in the U.S. is required. Effective January 2020, we will not sponsor individuals for employment visas, now or in the future, for this job opening. **Existing internal employees on immigration through symplr, please connect with the Talent Acquisition team directly.

About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.

Perks & Benefits:

• Company Sponsored Medical, Dental & Vision
• Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
• HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
• Generous Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
• Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
• Tuition Assistance & Continuing Education Reimbursement available
• Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.

To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.

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