About TWG Management, LLC: TWG Management is a real estate development company specializing in commercial, market rate, and senior housing developments. We are currently seeking a driven, self-starting Property Manager with a competitive spirit to join our team. Attributes and competences that are critical to this position include excellent sales skills, project and personnel management, budget-minded, social media and technology-oriented, progressive thinker, and an eye for modern design and quality.

Property: Chatham Commons

A. Reports To: Area Manager or Assistant Area Manager

B. Supervises: Leasing Specialist(s) and/or Maintenance Staff

C. Property Manager Objectives:

• Oversee and manage the financial and operational components of property.
• Achieve targeted resident satisfaction through customer service to attain greater resident retention.

D. Essential Duties:

• Work closely with Construction during turnover and unit acceptance.
• Communicate operational and financial risks to VP and establish corrective action plans.
• Create positive and supportive environment for staff, residents, visitors, and property associates.
• Post and collect rent for property.
• Maintain occupancy, drive renewals, and overall resident satisfaction.
• Monitor delinquency.
• Ensure all property activity is recorded in Onesite software.
• Communicate and work closely with Accounting for all property needs.
• Implement and monitor resident retention program.
• Train and mentor team members to ensure they understand policies, procedures and protocols to perform daily responsibilities.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Assist with special projects requested by VP of Market Rate.

E. Essential Qualifications:

• Lease-up experience preferred.
• Experience leading a team required.
• Comprehensive knowledge of luxury real estate market conditions and trends.
• At least 2 years of property management experience.
• Knowledge of computer software, specifically Microsoft Excel and Microsoft Word.
• OneSite software experience preferred.
• Ability to work on some weekendsrequired.
• Excellent time management, organizational and written skills.
• Strong supervisory skills and ability to meet deadlines.
• Enthusiasm, good attitude, trustworthiness, personal integrity and honesty.
• Good human relation skills demonstrating the ability to deal with residents, peers andsupervisors.
• Ability to work in fast-paced environment while remaining conscientious and adhering to policies and procedures.
• Must have valid driver’s license and pass criminal background check.

F. Work Environment:

The duties of this position are usually performed in an office/indoor setting. The employee may be exposed to fluctuating outdoor temperatures and other weather conditions while walking the outdoor amenities and grounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The statement above is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.