Summary Statement: Applies extensive knowledge of principles, theories, concepts and industry practices and standards in the area of planning and directing activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products. Essential Functions and Key Responsibilities: Develops solutions to a variety of complex problems requiring independent judgment and ingenuity to modify standards and procedures relative to planning and directing activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products. Management applies general guidance related to resolution of complex problems and outcomes. Conducts analytical studies on simple to complex engineering proposals to develop and initiate standards and methods for inspection, testing, and evaluation. Analyzes research data and proposed product specifications to determine feasibility of product proposal. Confers with research personnel to clarify or resolve problems. Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data. Establishes programs to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities. Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility. May perform on site quality audits of vendors for initial qualification, maintaining vendor qualification and quality problem resolution. Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability. Compiles and writes training material and conducts training sessions on quality control activities. Functions as project leader, when assigned, and provides technical leadership to 1 to 3 Stakeholders in the Quality Assurance Department. Responsibilities include planning, assigning, and directing work, addressing complaints and resolving problems. Ancillary Functions and Responsibilities: Performs other duties as required. These duties may include assignments in job classifications other than the primary assignment. JOB QUALIFICATIONS:Formal Education, Training, Professional Certification and Work Experience: Experience may be substituted for the formal education and training requirements in this section at the discretion of management. Bachelor's degree (B. A.) from four-year college or university and six (6) or more years related experience and/or training; or equivalent combination of education and experience. Level of Supervision Required: The level of supervision required described here is representative of that which must be met by a Stakeholder to successfully perform the essential functions of this job. Works under general direction. Guidance as to results expected and complex problem resolution. Exercises latitude in determining activities and approaches within moderate to wide parameters. Communication and Special Skills: Communicate effectively using electronic media and in written and verbal forms. Make telephone and direct personal contact with internal and external personnel and make formal presentations to small or large groups. Competent in the use of standard software applications such as Microsoft Word and Excel. Certificates, Licenses, Registrations: ASQC Professional Certification Preferred Special Training and Behavioral Competencies: The following training requirements and competencies must be met before acceding to this job. • Safety training applicable to the job and work area. • Complete the required NORDAM University training for all Stakeholders. • Comply with The NORDAM Group Leadership Competencies for Stakeholders. • Ability and willingness to assist and transfer technical knowledge to less experienced Stakeholders.
Physical Requirements

Must be able to work in excess of eight (8) hours per day and five (5) days per week, if required. Additionally, those who work at NORDAM Repair Division must be able to ascend and descend stairs.

Demand - Frequency - Weight

• Walk - Frequent - N/A
• Use hands to handle or feel or manipulate - Frequent - N/A
• Reach with hands and arms - Frequent - N/A
• Stoop, kneel, crouch, or crawl - Occasional - N/A
• Talk and hear - Frequent - N/A
• Use close vision, depth perception, and ability to adjust - Constant - N/A
• Travel between facilities (drive) - Occasional - N/A
• Stand - Occasional - N/A
• Climb stairs - Occasional - N/A
• Lift - Occasional - 25 pounds

Working Environment

While performing the duties of this job, the Stakeholder is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.

The NORDAM Group LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Monday, Tuesday, Wednesday, Thursday, Friday

8:00AM-5:00PM

Quality Assurance - Test and Inspection