Job Details:

• Full-time
• 1st shift
• Department: Quality Assurance
• Job Location: Green Bay, WI

Summary:
Under the direction of QA Leadership, the Quality Support Coordinator is responsible for items relating to finished goods, labels, and database systems.
Job Duties:
The list of duties and responsibilities of the Quality Support Coordinator is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Act as the main point of contact for new/existing product specification revisions and supplier documentation management and distribution for both processing facilities.
• Manage and coordinate information required for building new items, reactivation, deactivation, and updates for finished goods in the E21 system with Sales, Customer Service, Quality, and R&D.
• Develop strong understanding and sensitivities of co-packer/supplier NDA’s and coordinate appropriate distribution of GFSI document requests.
• Develop packaging standards, batch records and labels for new items.
• Manage the development of finished product specifications and obtain information from the source plants as needed for the external co-packers and suppliers.
• Manage and coordinate packaging redesign activities for accounts by working directly with design houses and Winona project management staff.
• Obtain and review die lines and communicate with all involved parties.
• Review regulatory and customer compliance of external specification information, labels, corrugate, vendor documentation and database compliance as directed.
• Manage, coordinate, and update information in databases used for the external division and maintain 100% compliance.
• Support QA department by obtaining necessary documents, supporting their requests and additional various needs.
• Develop effective workflow communication to relay status of projects in the pipeline to the QA and Management teams.
• Miscellaneous duties as assigned.

Qualifications:
To perform this job successfully, an individual must have strong organizational abilities, critical thinking skills and an ability to effectively manage multiple projects simultaneously. This individual must be able to perform each essential duty as written, with a continuous eye on improving processes. The employee hired into this role needs to be willing to learn and develop new processes, and work with complex systems to manage daily responsibilities. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in related field preferred
• Minimum of 1-2 years of related experience required
• Ability to read and comprehend documents such as customer requests, packaging design requests, etc.
• Strong ability to write standard or complex regulatory documentation
• Ability to effectively present information to other employees in the organization in either written or verbal forms
• Ability to learn and use complex regulatory process math
• Proficient in Microsoft Office applications, with ability to multitask and interact with multiple program applications
• Ability to successfully navigate and troubleshoot where necessary internal systems
• Ability to handle any issues that may arise by applying detailed reasoning, or interacting with multiple departments to ascertain appropriate responses.

Conditions of Employment:
Candidates subject to a pre-employment background check.

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Job Type: Full-time

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