Eastchester Certified Motors is a high-volume dealership located in high-traffic location. We offer our employees a dynamic work environment with training opportunities and salary potential of $80k plus. If you are serious about developing a sales career start here!

Must work some nights & weekends.

Bilingual is a plus.

All are encouraged to apply.

We are looking for an enthusiastic Automotive receptionist/ BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.

Responsibilities

• Greeting and ensuring every customer is checked in
• Gather and track all guest data as directed: accurately enter into database
• Respond quickly to internet, phone and live chat inquiries
• Project a friendly and helpful demeanor while handling all guest inquires with 100% guest satisfaction
• Work with customers in a professional, well-spoken manner
• Identify sales leads among new and existing customers
• Direct non sales call to the correct department or staff member
• Maintain follow-ups with potential prospects that are not ready to make an appointment, no-shows, and visited our showroom
• Gather customer details and comments in our system
• Generate appointments by means of proactive outbound/inbound prospecting and follow lead activity management to qualify and market to potential customers
• Provide customers with thorough, up-to-date knowledge of product/inventory information
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Meet and exceed DAILY, WEEKLY, AND MONTHLY goals

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Ability to multitask
• Highly organized

We are located at 541 White Plains rd. Eastchester, NY 10709