General Purpose:
The Records Technician performs all standard records management functions in the Records Services Center (RSC), including responding to new physical file creation requests; completing requests for files from off-site or on-site; checking files in and out; preparing boxes for shipment to the off-site storage facility; performing audits on all physical files; assisting staff with questions; and running ad hoc reports as needed

Essential Duties/Responsibilities:

• Works effectively with the firm’s records management software.
• Performs all functions in accordance with records management standards, procedures and guidelines, as documented and directed by the Records & Information Manager.
• Interfaces with firm staff and users in a professional manner and responds to requests for active files, inactive files, and other records management questions in a timely fashion to meet customer service objectives.
• Effectively communicates with secretaries, paralegals, and offsite storage vendor to ensure customer service objectives and quality expectations are met in a timely manner.
• Performs other RSC special tasks and projects as directed by the Manager.

Job Qualifications (Education, Experience and Certification):

• Bachelor’s degree or Certificate in Archival and Records Management or three years of experience in the field of legal records management.
• Experience with records management software and understanding of fundamental records management methodology.
• Excellent organizational and time management skills and attention to detail.
• Strong customer service and verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressures.

Competencies:

• Functional/Technical Expertise – Understands necessary information, processes and procedures to carry out job responsibilities.
• Customer Orientation – Views the firm through the eyes of the customer and goes out of their way to anticipate and meet customer needs.
• Communication – Recognizes the essential value of continuous information exchange.
• Team Player – Team oriented; maintains composure and is adaptable to the changing needs of the team.
• Results Orientation – Maintains appropriate focus on outcomes and accomplishments. Has the ability to effectively prioritize tasks, have good organizational skills, and an attention to detail.

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least forty (40) pounds; have repetitive wrist/hand/finger movement to work on a computer, file audit hardware, and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings and events.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Salary Range $17.80 - $29.66. A discretionary bonus may be available based upon performance.

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

Job Type: Full-time

Pay: $17.80 - $29.66 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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