Seniors Helping Seniors® of Greater Boston and Metrowest is an in-home service that matches seniors who need help with seniors who want to help throughout the Greater Boston and Metrowest area. We have a vibrant, fast-paced, and friendly office environment and are hoping to find the right person to join our expanding office team.

The Recruiter is a vital link to the growth and success of Seniors Helping Seniors® of Greater Boston and Metrowest and will be the first point of contact for all potential caregivers; therefore, strong communication and interpersonal skills are essential qualities in order to be successful in this role. The ideal candidate must have superior attention to detail, excellent written and oral communication skills, and an ability to multitask and see tasks through completion amid frequent interruptions. Three or more years of recruiting, human resources and/or sales experience is strongly preferred.

Essential Skills and Qualities:

• Enthusiastic. We are looking for someone who is excited about the unique work we do and is able to easily convey this to prospective caregivers. In a competitive labor market, articulating why SHS is a great place to work compared to comparable hourly positions is critical.
• Superior attention to detail and ability to switch gears with shifting priorities. Given all of the moving parts and daily interruptions, it is critical that the Recruiter is able to shift his/her/their attention while still being detail-oriented and focused on quality.
• Organized, systems-thinker. In an environment with lots of moving pieces, systems are essential and the ideal candidate would have a firm grasp on the importance of organization and systems.
• Highly communicative and collaborative. We are a quickly expanding team and we deeply value cohesiveness and collaboration. Communication and respect are key to our success in serving our clients, caregivers, and referral sources effectively.
• Self-motivated and a “can-do” attitude. If you encounter a problem, we want you to be a part of the solution! While we value collaboration, it is important to have the ability to work independently and the ideal candidate would be someone who is self-directed.
• Strong desire to learn. We want to work with people who are curious by nature and there are lots of learning opportunities offered in our community. We value working with people who are excited about gaining knowledge and we support continuing education opportunities.
• Problem Solver. Working in human services, challenging situations are the norm. We want someone who is a good problem solver, has a positive attitude, is a good listener, and knows when to ask for help.
• Creative Thinker. The demand for our services is strong and continues to grow year over year. However, the post-COVID labor market looks very different than it did before, especially for older workers. We want someone who thinks outside the box when it comes to our recruitment and outreach process.
• Sense of Urgency. We move fast here at Seniors Helping Seniors. We want someone who can work quickly, efficiently and with a sense of urgency always.

Job Responsibilities:

• Promote the company’s reputation and attractiveness as a desirable, purposeful and dynamic part-time employment opportunity for older adults
• Oversee the entire caregiver recruitment process with the goal of hiring 12-15 new caregivers per month
• Post new and refreshed caregiver/companion job postings on a weekly basis to Craigslist, Indeed, Hireology and any other applicable job board
• Source and qualify candidates - both passive and active - who have not applied directly to an open role.
• Facilitate phone screens with caregivers prospects to ensure aligned expectations about role, responsibilities, training and expectations
• Participate in the interview process for new hires
• Execute offer letters and ensure offer letters and all new hire paperwork is organized and completed before first date of employment
• Organize new hire paperwork and orientation materials for Director of Human Resources
• Track top caregiver referral sources - including but not limited to online job boards, in-person events, flyering, etc.
• Conduct reference checks in a timely manner for all new hires
• Help champion new hires internally to Client Services team to ensure a successful client placement(s)
• Assist with employee event communications, reminders and postings
• Additional duties as assigned by management

Requirements:

• A minimum of three years of recruiting, human resources and/or sales experience
• Proficiency in Microsoft Office
• Passionate about enhancing the lives of seniors
• BA/BS in related field a plus
• Experience with Hireology, Indeed and/or another Applicant Tracking System
• Valid driver's license and reliable transportation

Please include a resume to be considered for this position. Preferred consideration for those who submit a cover letter.

Job Type: Full-time, 8:30am-4:30pm

Salary: Commensurate with experience, plus health and dental benefits with optional 401K

Job Types: Full-time, Part-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• Self-determined schedule

Ability to commute/relocate:

• Waltham, MA 02451: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Recruiting: 1 year (Preferred)

Work Location: One location

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