The Referral Coordinator facilitates the patient referral process from outside providers/facilities to OIWK. This is an outcomes driven position with emphasis on organization, time management, and data retrieval and entry into the EMR system.

Duties/Responsibilities:

• Exhibits excellent communication skills at all times.
• Accurately and completely performs referral process beginning from E-Fax receipt and retrieval to patient chart setup, and handoff to Referral staff for the final step of patient scheduling.
• Verifies and logs the receipt of data and obtains any data that is missing.
• Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
• Maintains confidentiality, compliance, and medical records.
• Demonstrates working knowledge of, and appropriately utilizes, office equipment and computer software.
• Other office duties as assigned.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability necessary to perform this job successfully.

• Possesses excellent organizational skills and strong communication skills, verbal and written.
• Ability to work well with all age groups, those with impaired abilities, and all levels of personnel.
• Excellent and precise data entry and typing skills.
• Proficient in use of computer software
• Ability to work independently
• Good organization skills and attention to detail are a must

Education and Experience:

High school diploma or equivalent required; other formal education preferred. Clerical experience in the medical office setting preferred. Computer skills required.

Physical Requirements:

• Regularly required to sit, talk, or hear.
• Frequently required to use repetitive motion that may include the wrists.
• Frequently required to use hands and/or fingers, handle or feel, and to stand, walk, reach, bend or lift.
• Prolonged periods of sitting at a desk while working on a computer.
• Ability to lift up to 15 pounds at times.

Job Type: Full-time

Pay: From $13.21 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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