Status Hours:

40 hrs/wk

Job Summary:

Performs tasks related to supporting ongoing patient care throughout inpatient and outpatient Rehabilitation Services, including, but not limited to maintaining supply inventory, assisting with front office tasks under the direction of the Manager of Rehabilitation Services, departmental cleaning and infection control, creating/organizing/leading group activity sessions involving exercise and social interactions for patients in the inpatient setting, ambulation of patients and facilitation of exercises with inpatients under the direction of the primary inpatient Physical and Occupational Therapists, and other duties as assigned.

Essential Job Duties:

• Request the ordering of supplies and gather donations for inpatient activities program
• Maintain budget and track expenditures for activities program under the guidance of the Manager of Rehabilitation Services
• Assist with transferring patients and transporting them to activities program
• Lead group activities in exercise or social interaction for hour long program 2x/daily
• Perform room checks of patients in AM and in collaboration with nursing to determine effectiveness of activity program
• Create weekly calendar of events for 2 activities daily to administer to patient rooms/staff
• Communicate regularly with inpatient PT/OT regarding patient mobility and participation in activities program
• Communicate with volunteers willing to assist with activities program
• Ambulate patients in the inpatient setting under the direction of the primary Physical Therapist
• Facilitate exercises with patients in the inpatient setting under the direction of the primary Physical and Occupational Therapist
• Foster communication with all hospital staff
• Stock and organize departmental inventory
• Complete cleaning tasks in patient and non-patient areas
• Answer phone, take referral information and schedule patients
• Complete high quality photocopying
• Complete departmental scanning and faxing
• Assist clinical staff in the environmental preparation prior to patient arrival and clean up following patient care
• Complete filing
• Assist with delivering interdepartmental mail

20. Demonstrate outstanding customer service skills

21. Perform other duties as appropriate

22. Complies with local, state and federal laws and regulations.

Education or License:

CPR and basic first aid

Maine State Driver’s license recommended

High School diploma or GED

Special Skills Recommendations:

• Excellent customer service skills
• Computer knowledge preferred
• Strong organizational skills
• Excellent leadership skills in order to lead group activities with inpatients
• Creativity and initiation with creating activities appropriate for inpatient setting
• Previous experience working with geriatric population preferred

Physical Requirements:

• Sitting 3-4 hours per day. Standing 1-3 hours per day. Walking 1-3 hours per day.
• Lifting over 50 pounds with good body mechanics
• Must be able to push and pull weight distances of greater than 3 feet manually or with assistive device
• Minimal twisting, bending, squatting and kneeling
• Endurance—moderate energy requirements
• Accurate depth perception
• Requires hearing a whispered voice at 3 feet and clear speaking 4-8 hours per day
• Must be able to operate various exercise equipment
• Frequent fine motor skills required
• Pinching—minimal 1-120 job cycles time
• Handedness is unilateral and bilateral 40-60% of the job cycle time
• Requires 20/40 near and far sight vision
• Safely maneuver wheelchairs through patient rooms, locking and unlocking appropriately for patient transfers.

Availability:

Must be able to work Monday through Friday, with occasional Saturdays, Sundays, and holidays. Hours depend on customer and departmental needs, flexibility will be needed.

Equipment:

• Computer, phone, fax, scanner, exercise equipment, hot pack machine

Work Habits:

• Completes work within a designated time
• Demonstrates the ability to work independently and is accountable for own actions
• Shows initiative and follow-through
• Demonstrates productivity at work (makes good use of down time)
• Performs duties willingly and enthusiastically
• Returns from breaks, meals, meetings and in-services in a timely manner
• Takes appropriate actions when safety issues are identified (reports hazardous situations to appropriate person, removes malfunctioning equipment, etc.)
• Follows recommendations designed to reduce worksite injuries (proper body mechanics, personal protective gear, safe sharps, etc.)
• Demonstrates the ability to be flexible, organized and function under stressful situations
• Demonstrates judicious use of supplies

Organizational requirements:

• Reports to work on time and as scheduled.
• Wears identification while on duty.
• Uses computerized punch time system correctly.
• Adheres to Appearance and Dress Code policy, appearance is neat and tidy:
• Fingernails must be clean, neatly manicured and of reasonable length. Artificial nails may not be worn in identified areas per Infection Control Policy.
• Makeup and jewelry should be worn in a conservative and tasteful manner. Jewelry should not present a safety hazard or interfere with job performance.
• Maintains and ensures patient confidentiality at all times.
• Complies with all organizational policies regarding ethical business practices.
• Adheres to safety policies as evidenced by in-service attendance records and employee practices.
• Maintains regulatory requirements (i.e licensing, certification).
• Attends staff meetings, reviews monthly staff meeting minutes of missed meetings.
• Parks in designated employee areas.
• Does not exceed 3% unscheduled absences.

Promotes a Collaborative and Cooperative Environment:

• Establishes good rapport and cooperative working relationships with other members of the organization to promote quality care and service
• Handles conflict appropriately (uses I statements to discuss issues, discusses privately and directly with the individual involved, obtains assistance from supervisor when needed)
• Responds appropriately to change (remains open-minded, keeps personal agenda out)
• Represents the organization in a positive and professional manner (language and actions reflect the mission and vision of CMC)
• Participates in performance improvement by identifying problems and potential solutions (Be part of the Solution, Not part of the Problem)
• Treats patients, family, visitors and co-workers with respect and dignity (addressing individuals courteously, knocking before entering, keeping voice down, displaying positive regard)
• Provides exceptional customer service, thus contributing to the “WOW” experience (offering assistance before being asked, going one step extra to help, smiles and makes eye contact when speaking)

Cognitive Environment Requirements:

• Some problem solving required, as well as making independent judgments and decisions.
• Continuously assess situations and determine corrective actions as needed.
• Moderate problem solving required
• Must be able to assess situations and determine corrective actions needed
• Must be able to read and comprehend greater than grade 12 of instruction
• Must be able to add, subtract, multiply, divide, perform fractions and calculate percentages

Emotional Environment:

• Must remain calm and exercise self-control in working relationships.

Environment:

• Working environment will range from 40-90 degrees Fahrenheit
• Moderate exposure to infections, including body fluids
• Occasional exposure to dampness, water and slippery surfaces
• Constant working with others
• Occasionally loud noises
• Slight likelihood of minor injury
• Slight exposure to injury from moving objects
• Role ambiguity is slight
• Minimal to moderate work hours, with Monday through Friday schedule