About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Job Summary:

Under the direction of the Reproductive Health Program Manager, the program coordinator will provide assistance in delivering educational services related to sexual and reproductive health. Incumbent coordinates registration activities, compiles schedule requests and sets up facilities for programs, provides program/class development assistance and promotes the program workshops, classes and other activities to the target audience. This position is responsible for implementing, reviewing and developing the Health Advocate protocols, performance objectives, productivity benchmarks, compliance measures, provider of workflow planning and Health Advocates scheduling.

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  This position is expected to travel between FLCH sites as needed.
  

Duties/Responsibilities:

• Health Education:
  • Educates patients on a variety of Reproductive Health topics
  • Develop and assist in coordinating health education team’s program outreach
  • Engages in campaigns related to reproductive health, in the Finger Lakes Community Health coverage area
  • Community Participation and Education Program Plan
  • Maintain documentation that supports activities for education
    • Lesson plans, outlines, meeting agenda/minutes, committee membership list, program evaluations/assessments, etc.
• Program Oversight:
  • Asses program needs with program manager and others.
  • Assists in planning Annual Health Education Conference
  • Researches and approaches appropriate agencies to encourage expansion of FLCH services and establish new relationships
  • Trains and updates Front End staff regarding Family Planning benefit program
  • Complete required health education reports
• Quality Improvement:
  • Assists with CVR’s as directed
  • Assists in Quality Improvement activities.
  • Analyzes reports for data accuracy.
  • Reviews monthly statistical reports.
  • Notes and reports on current trends and statistics in order to share information with patients, staff, program participants and colleagues.
  • Completes monthly reports in compliance with NYS Family Planning Program regulations
• Supervision:
  • Directs, supervises, and evaluates work activities of direct reports
  • Reviews and approves Timesheets and Time off Requests for all direct reports
  • Reviews and approves Mileage sheets for all direct reports.
  • Conducts recruitment, interviewing, and training of direct reports.
  • Oversees productivity and quality performance.
  • Training coordination of Health Education Team Analyzing areas that we can work with to reach target audiences
• Professional Development:
  • Participates in meetings and committees as directed by supervisor.
  • Attends trainings, and conferences as directed by supervisor
  • Performs additional duties as assigned by supervisor

Required Skills/Abilities:

• Possesses excellent interpersonal, communications, public speaking, and presentation skills
• Possesses intermediate computer skills
• Demonstrates effective working relationships, utilizing the ability to work individually or as part of a team
• Possesses the ability to flex schedule to include evenings and weekends
• Ability to communicate in Spanish and English preferred

Education and Experience:

• Bachelor’s degree in counseling, education, youth work or social work and 1 or more years practical experiential work
• Possesses valid New York State drivers license in compliance with FLCH drivers policy
• Current New York State automobile insurance in compliance with FLCH underwriting agreement

Physical Requirements:

• Must be able to hear and communicate with clients and staff via phone, web media, and in person.
• Must be able to lift up to 40 lbs
• Must be able to sit for extended periods of time