Retail Banker I Job at Plains Commerce Bank, Inc.
Retail Banker I
Qualities of the successful candidate include:
- A Retail Banker I employee interacts with bank customers more than all other categories of employees. A Retail Banker must enjoy working with people, have a professional appearance, and be good at remembering the customer’s name
- Understand and comply with the related Federal and State banking laws and compliance regulations such as: Bank Secrecy Act, privacy, and Funds Availability Policy
- Ability to calculate figures and attention to detail is essential
- Must be able to multi-task and work under stress and pressure
- General PC knowledge is required and must be able to maneuver well in the system to assist the customer with quality customer service
Responsibilities of this position include (but not limited to):
- Full-time hours, Monday - Friday, with rotating Saturdays
- Perform paying and receiving functions for customers. This will include taking deposits, withdrawals, and transfers from customers. Additionally, the Retail Banker I may sell cashier’s checks and help customers with additional related services
- Balances currency, coin, and checks in cash drawer at end of shift
- Provide high level of customer service in person or by phone. This includes understanding customer needs, as well as understanding the bank products offered, the ability to explain the value of those products to customers, and refer customers to the appropriate department if not Retail Banking
- Will be expected to cross-sell and refer customers and prospects to bank products
We offer a competitive compensation and benefits package.
Plains Commerce Bank is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual’s race, religion, color, gender, national origin, ancestry, age, sexual orientation, disability, or veteran status.
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