Revenue Cycle Generalist

The National Coordination Center (NCC) was formed by a consortium of leading healthcare organizations focused on connecting the brightest minds in healthcare to solve large, impactful problems. Our Steering Committee is made up of leaders focused on quality, telehealth, workflow improvement, innovation, patient experience, and interoperability. We are working with organizations across the US to help solve national healthcare issues. Come be part of a national team with great brands at the table making a significant impact on healthcare!

We are hiring several Revenue Cycle Generalists to join our team. We are seeking individuals who possess knowledge and experience of the ENTIRE Cerner Millennium revenue cycle processes and workflows (including front-end, revenue integrity, and back-end processes and workflows). This role directly supports clients in assigned tasks and responsibilities, supporting specific initiatives. The Generalist works directly with clients to ensure on-time, quality delivery of services and deliverables within the applicable project scope and budget.

Job Responsibilities:

Duties include the list below. Other duties may be assigned.

• Participate, lead, and contribute to client-organized meetings; sharing point of view and expert recommendations for ALL Cerner Millennium revenue cycle applications
• Provide industry best practice advice (IBPA) and support for assigned areas
• Provide delivery and operational excellence by delivering exceptional service, working collaboratively with multi-disciplinary teams, embracing change with agility and adaptability, and maintaining accountability for all assigned commitments
• Supports organization by practicing fiscal responsibility as well as maintaining compliance with policies and regulations. Further supports by contributing to operational developments, process improvement initiatives and strategic planning
• Monitor, research, and summarize regulatory rules and guidelines as healthcare revenue cycle policy changes.
• Ensure compliance with HIPAA regulations and requirements.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• 2 to 5 years using Cerner Millennium Revenue Cycle Applications (Scheduling/Patient Access, Charge Services, HIM, and Patient Accounting) within the following capacities:
• Providing implementation/training/support services to healthcare clients
• Providing end to end revenue cycle operations within healthcare setting (Ambulatory or Acute)
• Experience with End-to-End Cerner Millennium Revenue cycle workflows is required
• Training and group facilitation experience preferred

Technological Skills:

• Proficient in Microsoft products: Office, Word, Excel, PowerPoint
• Experience with Revenue Cycle system design and use of Revenue Cycle solutions

Required Knowledge and Skills:

• Excellent verbal communications skills; must be comfortable presenting
• Highly developed interpersonal and customer relationship management skills
• Ability to lead change management initiatives
• Professionalism with both internal and external customers
• Professional demeanor, strong work ethic, discrete, resourceful, and ability to maintain confidentiality
• Ability to work collaboratively in a team environment
• Ability to work in a fast-paced, dynamic environment
• Ability to meet assigned deadlines
• Ability to adapt to changing priorities
• Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
• Strong quantitative and analytical skills