Sales & Customer Service Representative (Call Center)

Our Qualfon Mission

Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

What We Offer

• All team members can further their education and earn a college degree through Qualfon University
• Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
• Team members have FREE access to personal and professional support through our care coaches
• Set schedules majority of shifts are 31-45 hours/week with other opportunities available
• Medical, dental benefits, vision, and life & accident insurance for full-time employees
• Competitive wages: $30,139.20 - $31,345.60 salary (base + potential bonus)
• Opportunities to earn additional income through incentives
• Paid Time Off pay

More about this opportunity

We are looking for Inside Sales Representatives with the following experience.

Experienced phone agent who is adept in both customer service and sales skills.

Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

Our elite client demands the best! Join our team where excellence and high performance are recognized!

We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Salesmeans simply answering calls and helping the customer to decide what products and services they need!

Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

What you will be doing:

Highly driven to reach the many incentives and cash bonuses we offer

Be energized and thrive in a fast-paced, high energy, and fun environment

Answer inbound phone calls, listen and identify a customer’s need

Set up new Customer's and add additional lines of service to existing customer needs

Ability to position products and services to prospective customers

Maintain composure in escalated situations and resolve with proper techniques

What skills you will need

· GED or High School Diploma required; some college preferred

· Customer Service and Sales skills

· Prior work-at-home experience desired

· Comfortable working self-managed

· Minimum one-year previous customer service/sales experience required

· Typing speed of 25 WPM with 90% accuracy required

· Ability to multi-task efficiently

· Computer knowledge in Windows-based application required

· Must be at least 18 years of age

· Manages emotions and maintains positive energy

· Passion for meeting or exceeding performance goals

Hiring Immediately for Call Center Positions!

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We are 100% compliant with social distancing and safety first for our team members in all of our locations and offer flexibility for remote opportunities as necessary.

People with a criminal record are encouraged to apply

Work Location: One location

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