Job Title: Salesforce Administrator

Application Deadline: 12/28/2022

Salary: $65,000.00 – $75,000.00

This is a full time position.

Duties

Serve as primary system administrator for the Salesforce Nonprofit Success Pack environment. Work with the Saint Paul Promise Neighborhood team to uphold excellent data standards, develop and manage systems that support service delivery, generate the reporting and analysis, and train and support colleagues in the database and best practices. Apply analytical and problem-solving skills, with the ability to logic-check to see patterns and stories in information and data. Be responsive and build authentic relationships with internal and external stakeholders that help advance the department and organization. Align work internally with colleagues and seek collaborative solutions. Manage administrative Salesforce functions, including updating automation in flow process builder, leading implementation roadmap, developing data auditing system, and analyzing ongoing needs for long-term data system strategy in partnership with system users and SPPN leadership. Ensure data entry processes are documented and updated regularly. Manage and update a Salesforce Experience Cloud site for partner staff including adding functionality, managing security settings, and onboarding new users. Manage Salesforce integrations and liaise as the primary contact and contract manager. Implementation and training of best practices in the protection of privacy in data and reporting.

Wilder's workplace diversity strengthens our mission and contributes to our vision of individuals and families thriving in St. Paul and beyond. We offer a dynamic Total Rewards package, which includes competitive compensation and benefits - health, dental, employer-matched 401(k), PTO, paid family, medical and caregiver leave, life insurance, disability insurance, flexible spending accounts and employee wellness programs. In addition, you will have access to professional and leadership development opportunities, which includes development funding, tuition discounts, career development, and upskilling opportunities. You will also have access to Wilder's inclusion, diversity and equity (WIDE) council, employee resource groups, and other DEI development opportunities available to all employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).

Job Qualifications

Bachelor’s degree in statistics, computer science, data science, or a related field, or 3-5 years of related experience. Experience with data analytics with strong report-building and querying skills. Results-oriented—create accurate and timely application improvements, develop and implement training and ongoing user support. Strong organizational skills and ability to prioritize workload. Strong written and verbal communication skills, ability to adapt to the audience, and promote teamwork. Demonstrated ability to take the initiative, respond to requests, follow through with details, and meet deadlines. Computer proficiency in Microsoft Office Suite, Google Suite, Access/Quickbase. Strong commitment to Wilder’s mission and goals.

About Wilder

The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change rooted in people through direct services, research and community building. We combine knowledge, compassion and action to improve lives today and for generations to come. https://www.wilder.org/

Online Application Information

Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.

There are four sections to the application process, please follow these instructions carefully:

• Contact information. Be sure to fill out all of the required fields (marked with a red *).
• Verification of email address. Enter the code sent to your email address.
• Enter Address
• Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
• Questions. Answer “How did you hear about this job/posting?” question and other questions if applicable.
• Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions, using this wording, to meet federal guidelines. If you prefer not to answer any questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
• Review and Edit. Here you can review and edit sections as necessary.
• Attestation. Read statement, check the box and enter your name. Then click submit.
• Optional profile. At this time Wilder is not reviewing this profile information. Click on “Return to Career Center” at the bottom of the page.

Job offers will be contingent on the successful applicant‘s proof of authorization to work in the United States and the results of a background check related to the job requirements.

Wilder is an Equal Opportunity and Affirmative Action Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.