Scheduling Clerk - Full Time Job at Lower Umpqua Hospital District
Lower Umpqua Hospital District is seeking a Full Time Clinic Scheduling Clerk to join our Outpatient Clinics.
JOB SUMMARY:
The Scheduling Clerk is responsible for receiving/scheduling patients as required; supportive functions to promote smooth functioning of the clinic and patient care. Scheduler will verify eligibility and benefits with patient’s insurance company.
ESSENTIAL DUTIES:
- Schedules patients for appointments in selected departments.
- Answers phone efficiently and timely.
- Promotes positive customer service including calling to remind patients of scheduled appointments.
- Facilitate daily scheduling for clinical professionals and assist clinicians as needed.
- Maintain good communication regarding scheduled procedures with clinical professionals.
- Ability to do data entry and collect and disburse mail on a daily basis.
- Proficiency in the use of office machines including fax, computer and copy machines
- Record and track statistical information.
- Participate in staff meetings
- Carry out other duties as assigned
QUALIFICATION REQUIREMENTS:
Education and License:
High School Diploma is required.
Certifications:
Experience:
One year experience in hospital or medical office performing eligibility verification, authorization and scheduling, preferred
Additional Qualifications:
- Able to navigate online websites while processing orders
- Maintain patient confidentiality
- Constant attention to detail
- Computer skills 45 words per minute
- Remain positive while dealing with complex processes and working with multiple departments
- Familiar with ICD-10 and CPT coding as well as Medical Necessity verification
WORK ENVIRONMENT:
Works indoors in an air-conditioned environment.
PHYSICAL DEMANDS:
Frequent use of computer and phone, and other standard office machines. Must be able to stand, sit, stoop, twist, kneel, reach, push, pull using proper body mechanics and move/lift varying amounts of weight to a maximum of 50 lbs.
Job Type: Full-time
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Reedsport, OR 97467: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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