Sacred Circle Healthcare is seeking a full-time, Security and Transportation Services Manager, in Salt Lake City, Utah.

As an entity of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.

Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!

Job Summary

• Overview: The Security and Transportation Services Manager (STSM) is responsible for managing the day-to-day operations of the Security and Transportation services for Sacred Circle Healthcare’s (SCHC) multiple locations (work hours, appropriate allocation of staff, priorities, specific patient/department/customer needs). The position ensures the transportation and security areas observe professional ethics, high customer service levels and overall safety for patients, visitors, and employees of SCHC. The ideal candidate will instruct various training opportunities that foster secure practices established by company policies/procedures/ performance standards in alignment with industry regulations.
• Reports to: Finance Officer
• Department: Security and Transportation
• Business Unit: Finance
• Patient Care: No
• Worker Status: Full-time, salary
• Benefits Eligible: Yes
• Work Schedule: To Be Determined with the availability of 6:30 am – 6:30 pm Monday through Friday. Evening and weekend work may be required as job duties demand.
• Location: Salt Lake Clinic
• Supervisory responsibilities: Yes

The successful candidate:

• Assists administration in developing and implementing department policies and procedures and assures operational/customer service standards are created, implemented, and monitored.
• Collaborates with department managers to determine security needs.
• Plans and implements comprehensive security strategies.
• Responsible for monitoring security cameras and footage.
• Fosters a cohesive team atmosphere.
• Ensures compliance with all regulatory agencies.
• Maintains and manages company fleet.
• Coordinates transportation schedule and ensures patients are transported safely to and from the clinic.
• Coordinates responses to emergencies and alarms, as well as compiling incident reports.
• Maintains strict patient confidentiality.
• Models and encourages high customer service levels, treating patients with courtesy and respect.
• Maintains vehicle maintenance, safety and reports any vehicles issues including accidents, immediately.
• Ensures patients have transportation and application waiver completed.
• Completes accurate employee evaluations in accordance with company expectations
• Instructs team members on best practices relative to their area of assignment
• Assist Transportation and Security when additional personnel is needed.
• Responsible for staff scheduling for transportation and security.
• Abide by all clinic policies and procedures
• Abide by clinic code of conduct.
• All other duties as assigned.

Minimum Requirements:

• EDUCATION: High school diploma or GED.
• EXPERIENCE:
  • 3-5 years’ experience in security
  • 3-5 years managing a team.
• CERTIFICATION/LICENSE: Must have a valid driver's license
• Provider current driving record from the DMV.
• Other: Must be at least 18 years of age with at least 1 year of driving.

• EDUCATION: BA / BS preferred
• EXPERIENCE:
  • Three to five years of security experience in a high patient/guest contact environment.
  • Three to five years of transportation experience in a high patient/guest contact environment.
• CERTIFICATION/LICENSE:
  • Industry-prescribed security training, licensing, and registration.

Knowledge, Skills, and Abilities

• Knowledge of security procedures and surveillance equipment.
• Knowledge of security industry protocols.
• Polished and professional demeanor and approach.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to remain calm and keep composure during high-stress situations
• Ability to work with changing deadlines and priorities with a sense of urgency.
• Proven ability to motivate a team.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to maintain confidentiality of patient and employee information.
• Ability to communicate and interact with all levels of employees
• Good oral and written communication skills
• Proficient Computer skills in Microsoft Office products
• Must be able to use good judgment when addressing a given problem, followed by creative solutions and initiative to complete work.
• Strong knowledge of standard safety protocols

Additional Information – Join us as we are Redefining Compassionate Healthcare, together!

As group of 4 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.

• Competitive pay
• Healthcare coverage for you and your family
• Generous PTO, paid holidays and floating holidays to celebrate what is important to you (prorated for part-time employees)
• Retirement matching to invest in your future
• Colleagues that are unparalleled
• A culture that is second to none