Security Officer Job at Hilton Harrisburg
GENERAL PURPOSE
Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.
ESSENTIAL DUTIES/RESPONSIBILITIES
Patrol all areas of the hotel property including outside parking lots. Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
Complete the necessary security forms to document losses of property or personal injury to guest or employee.
Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
Conduct investigations of security incidents.
Enforce the 'No Solicitation Policy' of the hotel.
OTHER DUTIES/RESPONSIBILITIES
Maintain security of hotel key system; issue and receive keys.
Escort and witness cash handling as needed.
Assist in shipping and receiving operations.
No travel required.
Hours: Flexible; scheduled days and times may vary based on need.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Knowledge
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language.
Skills
Excellent hearing required to communicate with guests, employees, managers, use radio.
Excellent vision required for emergencies, visual safety inspections.
Excellent speech communication skills required to communicate with guests, employees, managers, use radio
Excellent comprehension and literacy required to complete reports, logs.
Abilities
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
Bending/kneeling would be necessary in administering CPR and First Aid.
Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.
Continuous standing - would not be standing in one place for any extended length of time.
Uses stairs in responding to fire alarms - no elevators.
No driving required.
Education/Formal Training
High school education or equivalent experience.
Experience
Minimum two years prior experience in loss prevention.
Material/Equipment Used
Use of portable radio, telephone, copy machine and computer.
Environment
Work inside 85% of 8 hours; outside 15% of 8 hours.
Abnormal temperatures - summer 97 degrees; winter - 5 degrees.
- Employees are held accountable for all duties of job -
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