EP Wealth Advisors, LLC (“EPWA”) is a wealth management advisory firm with over $16 Billion in AUM as of December 31, 2022. EPWA fosters an inclusive environment that offers opportunities for our associates to learn, grow and enhance their skills to take on new challenges to progress in their professional careers.

Summary

The Senior Data Operations Associate will partner with our wealth advisory, financial planning, finance and internal support teams contributing to the satisfaction, retention and growth of client relationships. Our ideal candidate will have a demonstrated track record of data maintenance, with exceptional organizational, communication and problem-solving skills. Successful candidates will be highly dependable, trustworthy, and have strong organizational and technical skills. Attention to detail and accuracy, data audits, leadership and strong project management abilities are also critical to meeting and exceeding expectations in this role. You will join a team of dynamic, collaborative, and client-focused professionals who are focused on delivering on our founding core values: Integrity, Entrepreneurial, Inclusion and Connection.

The salary is $60,000 - $80,000 a year, plus annual bonus.

Job Description

• Responsible for providing support with respect to internal database systems including baseline data entry coding of client accounts as data is aggregated and reconciled
• Perform various database maintenance and audit work
• Assist with the migration of data into systems, partnering with internal and advisory teams as needed
• Research and resolve client reporting issues leveraging internal support resources and escalate to management as appropriate
• Actively participate and/or lead team projects, business initiatives and engage in training and education opportunities as required
• Work with team manager to identify service level gaps and assist in prioritization to meet service level requirements, and to drive consistency and compliance in workforce data processes
• Understand policies and procedures of billing, portfolio management and advisory teams to properly establish baseline coding on a variety of account types and trading strategies
• Ensure data is properly flowing between internal systems and established data connections are functioning as intended
• Track and document tasks and activities in CRM and other internal systems, ensuring notes are input in a timely and compliant manner
• Assist the wealth advisor, financial planner, and internal departments (operations, investments, billing, etc.) to ensure client requests are executed within defined service level agreements

• Understand and adhere to outlined company policies and procedures to ensure work is completed within firm standards
• Develop and maintain trusted relationships with internal associates and departments; custodian partners, and service providers

• Bachelor's Degree, preferably with a concentration in Business, Finance, Economics, or related field (equivalent education/experience will be considered)
• Ideal candidates will have 5-7+ years experience working in investment advisory, asset management or a financial services company
• Advanced proficiency and experience with Excel and analysis
• Strong organization and attention to detail are essential with the ability to prioritize and multi-task effectively in a fast-paced environment
• Excellent communication skills with ability to develop and maintain strong relationships with team members across the organization
• Highly motivated self-starter with the ability to work collaboratively and independently
• Proficiency using Microsoft Office (Outlook, Word). Experience with Tamarac Advisor View, CRM, and custodian websites (Schwab, Fidelity, TD Ameritrade) is valuable.

What We Offer

We offer a highly competitive suite of holistic benefits designed to help our team members balance their personal and professional life commitments. These include options designed to encourage employee's health, happiness, and financial well-being.

• 11 Paid Holidays
• 3 weeks (PTO)
• Paid Volunteer Time
• Flexible Work Schedule
• Highly subsidized Health, Dental, and Vision Plans
• 401k Retirement Account with company match contributions
• Free Mental Health services, Life Insurance, Long & Short-Term Disability Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Employee Financial Education
• Employee Educational Expense Reimbursement
• Employee Charitable Donations
• Employee Referral Incentives
• Employee Team Building Activities
• Employee Assistance Program
• Complimentary Food and Snacks

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