Do you want to work with people that cares about you?!

Quinault Beach Resort & Casino cares!

At QBRC we are a family, not just co-workers. We care about each other and support one another providing a safe and fun place to work!

We offer incredible benefits including:

• FREE 100% paid Medical/Dental/Vision premiums for full time employees!

• FREE 100% paid Employee Assistance Program!

• FREE meals at the cafeteria made from our incredible chefs daily!

• We pay for your lunch hour! No clocking out to eat and enjoy your break!

• Matched retirement savings.

• Voluntary benefits including accident, AD&D, and supplemental life.

• Travel Assistance

• Competitive wages

• Discounts

• Generous PTO

Come join our team!

Your Job:

To serve the guests in the Ocean Lounge or Casino Floor.

Essential Functions:

• Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.

• Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort & Casino operations.

• Develop solutions for customer concerns and continual focus on customer service as our top priority.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Effectively manage time.

• Meet or exceed productivity standards.

• Set cocktail tables with management selected items.

• Provide quality food service.

• Check guests for proper state identification.

• Clean and stock supplies.

• Perform proper accounting and cash-handling procedures.

• Comply with WLCC regulations with regard to guest inebriation.

• Perform adequately as backup bartender when needed.

• Clear tables of glassware and dirty ashtrays.

• Professionally deal with difficult situations/people.

• Must constantly meet deadlines.

• Must pay continuous attention to the preparation of drinks, the handling of money, the operation of the cash register.

• Proper preparation and presentation of drink products to guests.

• Comply at all times with QBR standards and regulations to encourage safe and efficient resort operations.

• Maintain a neat and organized work area.

• Travel to conferences.

• Entertain potential guests/clients.

• Adhere to all QBRC Personnel Policies and Procedures, Title 97 and TERO Policies, and HR Standard Operating Procedures.

Physical/Mental Requirements: (*Constantly, Frequently, Occasionally)

While performing these job duties, the employee is regularly required to:

• Able to constantly stand/walk during shift. Frequently lift a minimum of 30lbs.

Qualifications: (Include equipment knowledge/use)

Required:

• Must be 21 years old.

• *Ability to communicate effectively with the public and other employees.

• Knowledge of proper drink service and bar terminology.

• knowledge of special wines and wine service, cocktails and garnishes.

• Read, write, and speak English fluently.

• 6 months experience as a F&B Server

Preferred:

• High school diploma or equivalent, or currently enrolled in an equivalency program.

• One year of experience.

LICENSE REQUIREMENTS:

• Class 12 Mixologist Permit (within thirty days upon hire)

• Food Handler’s Permit. (within thirty days upon hire)