Service Dispatcher Job at Advantage Chevrolet of Bridgeview
Service Dispatcher
Advantage Chevy Bridgeview is focused on creating an amazing work environment for our employees because we realize they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks! If you are looking for an opportunity with excellent career growth, then join our team and help us grow to the next level!
Benefits:
- BCBS Medical, dental, vision insurance
- 401k
- Vacation/holiday pay – when eligible
- Opportunities for advancement
- Highly Equipped Facility
What We're Looking For:
- Positive and genuine customer service approach
- Natural ability to problem solve
- Strong listening and communication skills
- Organized and ability to multi-task
- Strong work ethic and reliability
- Quick learner with intermediate computer skills and the ability to learn our internal system quickly
- Good longevity in previous roles is essential
The key roles of the Service Dispatcher is as follows:
- To maintain an efficient flow of repair orders through the service department.
- Dispatch work to the most qualified technician to address the customers concern.
- Communicate repair status and any delays to the assigned Service Advisor.
- Evaluate and make adjustments as needed, to work assignments in an effort to maintain productivity as needed in the service department.
- Coordinate part requirements with the Parts Department.
- Communicate Service Department and Service Technician concerns as needed to the Service Manager.
- Assist with safety and house keeping items.
Qualifications & hours:
- Mon - Saturday (Flexible scheduled day off during the week)
- Automotive Service: 1-2 year (Preferred)
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