$14.00 after completion of 90-day probationary period ($13.50 during probation period)

*Sensitivity to the issues of Domestic Violence/Abuse, Sexual Assault/Abuse, Human Sex Trafficking.

*Knowledge of, or experience in, Domestic/Sexual Abuse crisis intervention.

*Ability to provide individual supportive emotional counseling and advocacy to domestic violence victims, rape victims, adult intra-familial sexual abuse victims, adult sexual molestation victims, child sexual assault/abuse victims, human sex trafficking victims and elder abuse victims.

*Sensitivity to cultural differences

*Effective organizational and communication skills (verbal and written).

*Ability to maintain confidentiality.

*Ability to relate to clients in a supportive, non-judgmental manner.

*Ability to provide equitable services to all clients.

*Ability to accurately compile reports by deadlines.

*Must be self-motivated and work with minimal supervision.

*Ability to work together with other staff in a team effort to achieve common goals concerning clients and the efficient running of shelter programs, including VOCA projects.

*Willing to be flexible for emergency staff coverage (vacation/sick leaves).
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SPECIAL REQUIREMENTS:

• Complete the following training:

• Understanding the dynamics of domestic abuse victims, adult rape victims, adult intra-familial sexual abuse victims, adult sexual molestation victims, child sexual assault/abuse victims, and elder abuse victims.

• The philosophy of empowerment of domestic abuse and sexual assault victims.

• Appropriate trauma care.

• Victimization issues.

• Crisis intervention issues.

• Short term emotional supportive counseling objectives.

• Long term emotional supportive counseling objectives.

• Secondary victimization.

• Social services needed.

• Crisis counseling and listening skills.

• Policies and procedures of programming.

• Overview of community resources.

• Information on laws and legal procedures.

• Information on providing sensitive and appropriate services to special populations.

• Importance of confidentiality.

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GENERAL RESPONSIBILITIES:

• Provide telephone crisis intervention, completing a written record immediately following crisis call on the Telephone/Communication Log and client file as appropriate.
• Document all crisis, information and referral calls.
• Perform the New Day Advocacy Center shelter intake process when having the initial face-to-face meeting with a new client. Perform Bed Bug Prevention Process.
• Compile a client file and document all services provided in file.
• Provide domestic/sexual abuse services for all client referrals to the program, including crisis intervention, supportive emotional counseling, safety planning, help with preparing victim statements, and information and referrals.
• Meet with new clients to discuss crime victim rights and the Crime Victim Compensation Assistance benefits and application process.
• Work with child victims of crime to restore self-esteem and culture resiliency.
• Ensure that all files, data, and information regarding clients are maintained in a strict confidential and organized manner.
• Assist in development and on-going evaluation of written program materials such as: client intake forms, program/client evaluation forms, brochures, newsletter articles, newspaper articles, and public information releases.
• Compile client/telephone call data as requested by Data Input Advocate by requested deadline.
• Participate in relevant work related training/education.
• Inform clients about Crime Victim Compensation Assistance benefits, and assist crime victim clients with completion of Crime Victim Compensation applications and follow-up.
• Maintain referral and literature files for use by shelter staff and volunteers.
• Perform other duties necessary for the efficient functioning of the VOCA Project.
• Maintain a clean and organized work area at all times.
• Oversee the agency/shelter facility operation and perform assigned cleaning/maintenance duties for the day of the week you are working. See posted list of assigned Daily Weekend/Evening Cleaning and Organizing Task List.
• Answer the door when the doorbell rings after viewing visitor in person or by checking the security cameras.
• Receive and document delivered client donations, and place in appropriate storage area. Perform Bed Bug Prevention Process & Donation Process.
• Assists with the cleaning of bedrooms if departing clients do not perform these tasks.

Job Type: Part-time

Salary: From $14.00 per hour

Schedule:

• 10 hour shift

Work Location: One location

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